I agree with the object count. Out older 7.6.04 servers with custom apps and HD takes 30 seconds to start. Our 8.1. ITSM servers take 2.5 minutes to start. Roughly guessing, there are probably about 4x the number of objects in our ITSM systems. Also our User count in ITSM vs. old system is about 15:1. Not sure about the Group count but I am figuring it is considerably higher in ITSM as well.
You can log what is happening regarding the arsystem process at start up time by adding -t (working from memory here) to the line that starts the arserver process in armonitor.cfg. Jason On Feb 19, 2014 6:15 AM, "LJ LongWing" <[email protected]> wrote: > ** > Shawn, > In later versions of Remedy, you have the options to utilize multiple > threads during the startup. As Rick points out, the main thing that Remedy > is doing is pulling metadata out of the DB and storing it in RAM. So, > there is a direct correlation between how many forms/fields/etc that you > have, and how quickly you can get them out of the DB and into memory that > determines how quickly your Remedy starts. Do you have that dedicated > Fiber channel between your DB and App server that Remedy recommends? :) > > > On Wed, Feb 19, 2014 at 5:57 AM, Pierson, Shawn < > [email protected]> wrote: > >> ** >> >> Since I have nothing better to do (just kidding, I'm swamped) I wanted to >> see if anyone on the list had a good explanation for something that has >> been an issue across multiple versions of Remedy for years. Specifically, >> on Windows, why does it take so long for Remedy to start up, and is there >> anything that can be done to make it load faster without sacrificing >> performance or functionality? >> >> >> >> If someone has found a way to get it to start up in less than 30 seconds, >> you should be given a job by BMC. It's been a while since I've worked with >> Remedy on Unix but I don't recall it taking as long to start as it does on >> Windows. >> >> >> >> Thanks, >> >> >> >> *Shawn Pierson * >> >> Remedy Developer | Energy Transfer >> >> >> Private and confidential as detailed >> here<http://www.energytransfer.com/mail_disclaimer.aspx>. >> If you cannot access hyperlink, please e-mail sender. >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
