Hi, Yes, Process Designer 8.3.3 is working successfully on 8.1.x however there are still a number of bugs/issues around.
8.3.4 is just around the corner, however it will be released without the current hot fixes available for 8.3.3 - look for these in the near future. If you have a SRM installation already, then it is probably not a path to go down until the issues are sorted - however if you are implementing a "new" Service Request catalog then it could potentially be the way forward. FYI: All the original guys how created PD no longer work for BMC, so it may be a little longer to get things sorted although they are aware of the issue and working hard to get them sorted. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ortega, Jesus A Sent: 24 February 2014 22:40 To: [email protected] Subject: ITSM Process Designer on 8.1 ** I probably won't get a reply to this question since not many use Process Designer, but I will try anyway. Has anyone successfully implemented ITSM Process Designer 8.3.x with ARS/ITSM 8.x? I know that there are a lot of horror stories about Process Designer and 7.6.04, so I contacted my support organization and stated that "it is still supported by BMC and that it was designed for 8.0 and above." Before I trash one of my development environments, I'd like to hear if anyone is actually using it with 8.x. Your help would be appreciated. Jesus Ortega Senior II, Implementation Engineer LyondellBasell Industries Information contained in this email is subject to the disclaimer found by clicking on the following link: http://www.lyondellbasell.com/Footer/Disclaimer/ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

