Thanks for the heads up Jason! There is actually a 30min free webinar occurring today by Rightstar that I found and was planning on attending. Below is the information:
BMC REMEDY USERS: 30 Minutes to Getting Started with the Process Designer Wednesday, February 26, 2014 @ 2 pm ET / 1 pm CT Anne Brock of BMC Software demonstrates how to: • Quickly build and deploy new processes and policies without customization of your Remedy ITSM applications • Implement processes graphically with drag-and-drop ease ~ no scripting required! • Manage the release of processes with version control and process auditing • . . . and more! Register link: http://communications.rightstar.com/acton/form/3662/0077:d-0003/0/index.htm?id=0077 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

