Folks, This reminds me of the story of IBM hiring Microsoft to develop an OS for what became ‘personal computers’.
Big Blue wanted to pay MS for the new OS based upon the number of lines of code delivered. MS (Bill?) said that 3 three elegant lines of code should be worth the same, or more, than the same function done in 100 lines. IBM insisted on their metric, and that, my friends is how “PC-DOS” became (begat?) “MS-DOS”. I suggest that the proper metrics for developers would be: 1. Does it work? Precisely measured with ‘testing’ 2. Was it delivered on time? Easily measured with a calendar (or stopwatch) 3. Was it delivered within budget? Might require a spreadsheet IMHO, the number of ARS objects, lines of code, characters in a document, or the angle of the sun - all fail to identify the important metrics. HTH, Joel Joel Sender [email protected] 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Charlie Lotridge Sent: Tuesday, June 03, 2014 6:01 PM To: [email protected] Subject: Re: Remedy Developer Performance Metrics ** Dave, Ok, fair enough. And I agree there are a lot of qualifications/considerations. I'm seeing now, though, that I posed too broad (and sensitive) a question. Let me try a different angle on this, which should be sufficient for my needs: On a good day, and if it's all you had to do, about how many workflow objects (AL's, filters, escalations) can you create (minimum, maximum, and average)? For me, if it's very complex workflow, it might be as low as 15-20 objects. On the other hand, if it's a highly mechanical operation - e.g. I need to replicate the same On Return active link that perhaps calls a common guide across all the fields of several forms, so I'm only changing the field id and doing a "Save As" - it might get up to a few hundred (say one/minute). But even on my worst day and the most complex workflow it's not going to be just one object on the low end, and it's never going to be a thousand on the high end. So for me, min to max, my answer would be 15 to, say, 400. And, on average, I'd say it's probably around 30 or so. So, anyone willing to answer, I'd appreciate the data points. Thanks, Charlie On Tue, Jun 3, 2014 at 4:44 PM, Shellman, David <[email protected]> wrote: Charlie, Being an AR System admin is not about how many active links or filters or fields one can put together in a day. Do they work as intended? Are the permissions right? If they are not working as intended how well does the individual do to figure out what is not right and correct the problem. Is it entirely new workflow or is the individual adding to something another person put together? Or they finding and correcting issues and with existing workflow. If you count workflow objects one could do coding to meet that criteria. On the other had they could be efficient and combine three actions into one filter instead of three. Finally there is more than one way to create code within the AR System. One individual could do something one way and another individual completely different. Both ways meet the design requirements. Dave > On Jun 3, 2014, at 5:46 PM, "Charlie Lotridge" <[email protected]> wrote: > > ** > Hi all, > > I'm curious...what are your opinions about what might be useful metrics to > use to judge the performance of Remedy developers? To narrow the > conversation a bit, let's just talk about during the creation of a new custom > application, or custom module to an existing application. In other words for > code generation. > > So for example, you might tell me that a good developer can create at least > 50 logic objects (active links/filters/escalations) in a day. Or create & > format one form/day. > > What are you opinions? > > Thanks, > Charlie > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
