But...RemedyForce IS another product....it's not another company...but it
is 100% a different product...


On Mon, Aug 4, 2014 at 2:07 PM, Grassi, Christopher <[email protected]>
wrote:

> **
> I’ve been using Remedy since Version 5 - if you are unhappy with Remedy
> for any reason, I would look at Remedyforce before going to another
> product.  Feel free to reach out if you want to know more.
>
>  -Chris Grassi
> [email protected]
>
>
>  On 4 Aug 2014, at 14:44, Kevin Shaffer <[email protected]> wrote:
>
> **
>
> I have been hesitant to bring up the topic of Cherwell on the ARSList, but
> there seems to have been some interest and discussion about Cherwell last
> week.
>
> First of all, I have been a Remedy consultant since the late 90’s, version
> 3.x.  I have experienced all the highs and lows that everyone describes on
> this list.  I would love to see BMC succeed and Remedy continue to lead.
> The reality is I have witnessed many of my colleagues drift over to SNOW
> and others get out of the business completely, as we watched the
> competitors catch up and some even surpass in some areas as others have
> pointed out.   The majority of our business is still BMC, but a growing
> portion of it is now Cherwell.
>
> Most of us are all facing similar challenges and questions from
> management. Why does the licensing model have to be so confusing?, Why do
> upgrades have to be so painful?, Why can’t I call support and get an
> onshore resource?, Why does on-premise or on-demand feel like a lifetime
> commitment?, etc.  Whether or not you feel that any of the aforementioned
> questions are true about BMC Remedy, these questions are still being asked
> by management.
>
> Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to
> discuss how Cherwell can address many of the “Why” questions we all face.
> The intended audience is not just Remedy users but rather companies that
> are evaluating options.  Please contact me OFFLINE if you are interested in
> attending and I will send you a more formal invitation. We will have very
> techy people presenting to address anything that comes up.
>
> Kevin Shaffer, Senior Partner
> Partner IT, Inc.
>  Office Phone: (888) 380-8899
> Cell Phone: (316) 208-5341
> Fax: (708) 887-1704
> Email: [email protected]
> Website: http://www.partneritsm.com
> Follow Us: http://www.twitter.com/partneritsm
> YouTube: http://www.youtube.com/partneritsm
>   _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>   _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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