Private but let me see what I can do

Sent from my iPhone

> On Aug 4, 2014, at 4:32 PM, Joe D'Souza <[email protected]> wrote:
> 
> **
> Is it a WebEx public demo? Or a private one?
>  
> Joe
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Tauf Chowdhury
> Sent: Monday, August 04, 2014 4:26 PM
> To: [email protected]
> Subject: Re: ADV: Cherwell Webinar
>  
> I'm getting a demo tomorrow so will let you know
> 
> Sent from my iPhone
> 
>> On Aug 4, 2014, at 4:24 PM, Joe D'Souza <[email protected]> wrote:
>> **
>> How does Cherwell compare to SNOW and the AR System from the ease of 
>> customization and implementation, TCO and end user experience perspective?
>>  
>> Joe
>>  
>> From: Action Request System discussion list(ARSList) 
>> [mailto:[email protected]] On Behalf Of LJ LongWing
>> Sent: Monday, August 04, 2014 4:13 PM
>> To: [email protected]
>> Subject: Re: ADV: Cherwell Webinar
>>  
>> **
>> But...RemedyForce IS another product....it's not another company...but it is 
>> 100% a different product...
>>  
>> 
>> On Mon, Aug 4, 2014 at 2:07 PM, Grassi, Christopher <[email protected]> 
>> wrote:
>> **
>> I’ve been using Remedy since Version 5 - if you are unhappy with Remedy for 
>> any reason, I would look at Remedyforce before going to another product.  
>> Feel free to reach out if you want to know more. 
>>  
>> -Chris Grassi
>> [email protected]
>>   
>>  
>>> On 4 Aug 2014, at 14:44, Kevin Shaffer <[email protected]> wrote:
>>>  
>>> **
>>> I have been hesitant to bring up the topic of Cherwell on the ARSList, but 
>>> there seems to have been some interest and discussion about Cherwell last 
>>> week.
>>> 
>>> First of all, I have been a Remedy consultant since the late 90’s, version 
>>> 3.x.  I have experienced all the highs and lows that everyone describes on 
>>> this list.  I would love to see BMC succeed and Remedy continue to lead.  
>>> The reality is I have witnessed many of my colleagues drift over to SNOW 
>>> and others get out of the business completely, as we watched the 
>>> competitors catch up and some even surpass in some areas as others have 
>>> pointed out.   The majority of our business is still BMC, but a growing 
>>> portion of it is now Cherwell.
>>> 
>>> Most of us are all facing similar challenges and questions from management. 
>>> Why does the licensing model have to be so confusing?, Why do upgrades have 
>>> to be so painful?, Why can’t I call support and get an onshore resource?, 
>>> Why does on-premise or on-demand feel like a lifetime commitment?, etc.  
>>> Whether or not you feel that any of the aforementioned questions are true 
>>> about BMC Remedy, these questions are still being asked by management.
>>> 
>>> Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to 
>>> discuss how Cherwell can address many of the “Why” questions we all face.  
>>> The intended audience is not just Remedy users but rather companies that 
>>> are evaluating options.  Please contact me OFFLINE if you are interested in 
>>> attending and I will send you a more formal invitation. We will have very 
>>> techy people presenting to address anything that comes up.
>>> 
>>>  
>>> Kevin Shaffer, Senior Partner
>>> Partner IT, Inc.
>>> Office Phone: (888) 380-8899
>>> Cell Phone: (316) 208-5341
>>> Fax: (708) 887-1704
>>> Email: [email protected]
>>> Website: http://www.partneritsm.com
>>> Follow Us: http://www.twitter.com/partneritsm
>>> YouTube: http://www.youtube.com/partneritsm
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> 
>>  
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>  
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: 
> "Where the Answers Are" and have been for 20 years_

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