I'm getting a demo tomorrow so will let you know Sent from my iPhone
> On Aug 4, 2014, at 4:24 PM, Joe D'Souza <[email protected]> wrote: > > ** > How does Cherwell compare to SNOW and the AR System from the ease of > customization and implementation, TCO and end user experience perspective? > > Joe > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of LJ LongWing > Sent: Monday, August 04, 2014 4:13 PM > To: [email protected] > Subject: Re: ADV: Cherwell Webinar > > ** > But...RemedyForce IS another product....it's not another company...but it is > 100% a different product... > > > On Mon, Aug 4, 2014 at 2:07 PM, Grassi, Christopher <[email protected]> > wrote: > ** > I’ve been using Remedy since Version 5 - if you are unhappy with Remedy for > any reason, I would look at Remedyforce before going to another product. > Feel free to reach out if you want to know more. > > -Chris Grassi > [email protected] > > >> On 4 Aug 2014, at 14:44, Kevin Shaffer <[email protected]> wrote: >> >> ** >> I have been hesitant to bring up the topic of Cherwell on the ARSList, but >> there seems to have been some interest and discussion about Cherwell last >> week. >> >> First of all, I have been a Remedy consultant since the late 90’s, version >> 3.x. I have experienced all the highs and lows that everyone describes on >> this list. I would love to see BMC succeed and Remedy continue to lead. >> The reality is I have witnessed many of my colleagues drift over to SNOW and >> others get out of the business completely, as we watched the competitors >> catch up and some even surpass in some areas as others have pointed out. >> The majority of our business is still BMC, but a growing portion of it is >> now Cherwell. >> >> Most of us are all facing similar challenges and questions from management. >> Why does the licensing model have to be so confusing?, Why do upgrades have >> to be so painful?, Why can’t I call support and get an onshore resource?, >> Why does on-premise or on-demand feel like a lifetime commitment?, etc. >> Whether or not you feel that any of the aforementioned questions are true >> about BMC Remedy, these questions are still being asked by management. >> >> Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to >> discuss how Cherwell can address many of the “Why” questions we all face. >> The intended audience is not just Remedy users but rather companies that are >> evaluating options. Please contact me OFFLINE if you are interested in >> attending and I will send you a more formal invitation. We will have very >> techy people presenting to address anything that comes up. >> >> >> Kevin Shaffer, Senior Partner >> Partner IT, Inc. >> Office Phone: (888) 380-8899 >> Cell Phone: (316) 208-5341 >> Fax: (708) 887-1704 >> Email: [email protected] >> Website: http://www.partneritsm.com >> Follow Us: http://www.twitter.com/partneritsm >> YouTube: http://www.youtube.com/partneritsm >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
