I have been working with Remedy since 1994 and over the past 2 year have been 
offered countless Remedyforce contracts, that I turned down.  The recruiters 
did not know that Remedy and Remedyforce were different.  This past February I 
decided to take the SalesForce.com developer certification and the RemedyForce 
certification program.  Currently have 2 Remedy projects going along with one 
RemedyForce engagement

RemedyForce has similar methodology but completely different coding logic.  The 
good thing is it reminds me of the Remedy 4.0 days (good old days) (Powerful 
but has some things where you just have to code around the SaleForce.com As 
Design features)

Dale Jones
DCS
Raleigh, NC
919-523-6034
________________________________
From: Action Request System discussion list(ARSList) [[email protected]] on 
behalf of LJ LongWing [[email protected]]
Sent: Monday, August 04, 2014 4:20 PM
To: [email protected]
Subject: Re: ADV: Cherwell Webinar

**
yea....I understand why BMC named it 'Remedyforce', to capitalize on the 'name' 
of Remedy, but I've had countless people say 'So, you know Remedy, how do I do 
this in Remedyforce'....it's tough explaining to them that Remedyforce, despite 
it's name is NOT Remedy


On Mon, Aug 4, 2014 at 2:17 PM, Tauf Chowdhury 
<[email protected]<mailto:[email protected]>> wrote:
**
Good point LJ. It's built on a different platform so....

Sent from my iPhone

On Aug 4, 2014, at 4:12 PM, LJ LongWing 
<[email protected]<mailto:[email protected]>> wrote:

**
But...RemedyForce IS another product....it's not another company...but it is 
100% a different product...


On Mon, Aug 4, 2014 at 2:07 PM, Grassi, Christopher 
<[email protected]<mailto:[email protected]>> wrote:
**
I’ve been using Remedy since Version 5 - if you are unhappy with Remedy for any 
reason, I would look at Remedyforce before going to another product.  Feel free 
to reach out if you want to know more.

-Chris Grassi
[email protected]<mailto:[email protected]>


On 4 Aug 2014, at 14:44, Kevin Shaffer 
<[email protected]<mailto:[email protected]>> wrote:

**
I have been hesitant to bring up the topic of Cherwell on the ARSList, but 
there seems to have been some interest and discussion about Cherwell last week.
First of all, I have been a Remedy consultant since the late 90’s, version 3.x. 
 I have experienced all the highs and lows that everyone describes on this 
list.  I would love to see BMC succeed and Remedy continue to lead.  The 
reality is I have witnessed many of my colleagues drift over to SNOW and others 
get out of the business completely, as we watched the competitors catch up and 
some even surpass in some areas as others have pointed out.   The majority of 
our business is still BMC, but a growing portion of it is now Cherwell.
Most of us are all facing similar challenges and questions from management. Why 
does the licensing model have to be so confusing?, Why do upgrades have to be 
so painful?, Why can’t I call support and get an onshore resource?, Why does 
on-premise or on-demand feel like a lifetime commitment?, etc.  Whether or not 
you feel that any of the aforementioned questions are true about BMC Remedy, 
these questions are still being asked by management.
Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to 
discuss how Cherwell can address many of the “Why” questions we all face.  The 
intended audience is not just Remedy users but rather companies that are 
evaluating options.  Please contact me OFFLINE if you are interested in 
attending and I will send you a more formal invitation. We will have very techy 
people presenting to address anything that comes up.

Kevin Shaffer, Senior Partner
Partner IT, Inc.
Office Phone: (888) 380-8899<tel:%28888%29%20380-8899>
Cell Phone: (316) 208-5341<tel:%28316%29%20208-5341>
Fax: (708) 887-1704<tel:%28708%29%20887-1704>
Email: [email protected]<mailto:[email protected]>
Website: http://www.partneritsm.com
Follow Us: http://www.twitter.com/partneritsm
YouTube: http://www.youtube.com/partneritsm
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