Is it a WebEx public demo? Or a private one?

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Tauf Chowdhury
Sent: Monday, August 04, 2014 4:26 PM
To: [email protected]
Subject: Re: ADV: Cherwell Webinar

 

I'm getting a demo tomorrow so will let you know

Sent from my iPhone


On Aug 4, 2014, at 4:24 PM, Joe D'Souza <[email protected]> wrote:

** 

How does Cherwell compare to SNOW and the AR System from the ease of
customization and implementation, TCO and end user experience perspective?

 

Joe

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Monday, August 04, 2014 4:13 PM
To: [email protected]
Subject: Re: ADV: Cherwell Webinar

 

** 

But...RemedyForce IS another product....it's not another company...but it is
100% a different product...

 

On Mon, Aug 4, 2014 at 2:07 PM, Grassi, Christopher <[email protected]>
wrote:

** 

I've been using Remedy since Version 5 - if you are unhappy with Remedy for
any reason, I would look at Remedyforce before going to another product.
Feel free to reach out if you want to know more.  

 

-Chris Grassi

[email protected]

   

 

On 4 Aug 2014, at 14:44, Kevin Shaffer <[email protected]> wrote:

 

** 

I have been hesitant to bring up the topic of Cherwell on the ARSList, but
there seems to have been some interest and discussion about Cherwell last
week.

First of all, I have been a Remedy consultant since the late 90's, version
3.x.  I have experienced all the highs and lows that everyone describes on
this list.  I would love to see BMC succeed and Remedy continue to lead.
The reality is I have witnessed many of my colleagues drift over to SNOW and
others get out of the business completely, as we watched the competitors
catch up and some even surpass in some areas as others have pointed out.
The majority of our business is still BMC, but a growing portion of it is
now Cherwell.

Most of us are all facing similar challenges and questions from management.
Why does the licensing model have to be so confusing?, Why do upgrades have
to be so painful?, Why can't I call support and get an onshore resource?,
Why does on-premise or on-demand feel like a lifetime commitment?, etc.
Whether or not you feel that any of the aforementioned questions are true
about BMC Remedy, these questions are still being asked by management.

Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to
discuss how Cherwell can address many of the "Why" questions we all face.
The intended audience is not just Remedy users but rather companies that are
evaluating options.  Please contact me OFFLINE if you are interested in
attending and I will send you a more formal invitation. We will have very
techy people presenting to address anything that comes up.

 

Kevin Shaffer, Senior Partner
Partner IT, Inc.

Office Phone: (888) 380-8899 <tel:%28888%29%20380-8899> 
Cell Phone: (316) 208-5341 <tel:%28316%29%20208-5341> 
Fax: (708) <tel:%28708%29%20887-1704>  887-1704
Email: [email protected]
Website: http://www.partneritsm.com
Follow Us: http://www.twitter.com/partneritsm
YouTube: http://www.youtube.com/partneritsm

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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