Ayushi, Sorry for getting a bit basic here but all the responses are about how to get the file in other ways.
Your original email indicated that you did the steps you describe to "enable filter logs". The steps you list do not enable filter logs. They allow you to view one that has been created. If you want to enable the log, you select the radio button before the log type, you accept the default file name or supply one you want. And you hit Save/Apply to change the configuration to turn logging on. THEN, logs will be recorded from that point forward. THEN, you can use the view button to look at the log file that has been generated. I just wanted to make sure that we don't have the cart before the horse in the answers that are being give. Have you enabled the log using the directions above and then are trying to look at it? Or, are you really using the steps you have indicated to just turn the log on? Just thought I would check.... Kind of like spending days debugging something without doing step 1 of is it plugged in. 99% of the time, someone asking that just gets the cold glare of death and an "of course". But that 1%.... Doug Mueller -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ayushi Agrawal Sent: Sunday, September 28, 2014 10:02 PM To: [email protected] Subject: Server side filter log not getting captured! Hi List, Can any one please help me here? I am unable to capture server side filter log from. I am using the following way to enable filter logs. AR System Administration-> AR System Administration Console ->System->General -> Server Information->'Log Files' tab. But when I click the 'View' button next to filter log, it simply shows: Attchment Size (KB) :0.0 Can you please assist me if I am missing anything here. Thanks in Advance, Ayushi Agrawal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

