There are a number of open source ticketing systems, such as http://otrs.org/ Google "open source ticketing" for others. Not sure of the CRM features on these, but you could probably marry it up with something like SugarCRM. Cory Andrews
________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dovid Bender Sent: Tuesday, January 09, 2007 11:44 AM To: [email protected] Subject: [asterisk-biz] OT: Client Management Hello List, Does anyone know of a web based software that I can keep track of work done for clients (where I can add notes etc). I need something for several techs to be able to log in see work being done for clients, any problems etc. (i.e. If there is a team working on a clients phone system - I can start the work, put in notes on what I did and the night tech can log in and look at the ticket, see what I did and go on). I dont mind a paid solution. Thanks, Dovid
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