Forum wrote:
I have a Polycom 500 that I am having issues with provisioning via an ftp server. I have a bunch of 301’s that find the server and configure without an issue. For some reason the 500 gives me an error that it ‘could not contact boot server’ and will reboot continuously. I also get the error ‘Error updating Bootrom’. I am using Bootrom 3.2.1. What files do I need on the ftp server ? – I have sip.Id, bootrom.Id, sip.ver, phone1.cfg and sip.cfg.
For some weird reason many of our new Polycom phones use "456" as their default FTP password, instead of what the standard password usually is. We have not eliminated human intervention as the cause of this, but I don't think this is the case.
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