Hi, Betsy,
I have a solution for you:
1. Call EMC and get PowerPath-4, it has
basically the same functionality as
Veritas. Make sure to ask for competitive
bid. If you want, I can try to ship your phone
number to cold sales dept :-)
2. Better yet, call Veritas and tell them you
will call EMC.
Alternatively, don't talk to salesman, talk to
sales manager. Complain.
On Tue, 21 Oct 2003, Betsy Schwartz wrote:
> Has anyone here gone with any vendor other than Veritas for Veritas
> support? I'm getting what I think is a really outrageous quote from them.
> Our previous admin let the maintenance lapse for a couple years, and
> Veritas wants to charge BOTH retroactive maintenance back to day one AND a
> reinstatement fee of 25% of the cost. I don't see why we should pay for a
> time when we were not actually covered and weren't supposed to be covered.
> And I really don't see why we should pay *twice* for that past period.
>
> Plus, we have one system for which we bought File System and Volume Manager
> separately, so they insist that we have to pay separate maintenance
> forever, instead of a less expensive "Foundation Suite" support contract.
> Not a big price difference, but annoying. (reminds me of the one and only
> time I took a Toyota into the dealer for maintenance.)
>
> But what other good options are there?
>
> I am not an experienced Veritas admin so I do want some backup - and access
> to updates and patches.
>
> thanks Betsy
>
>
> Betsy Schwartz email:
> [EMAIL PROTECTED]
> Unix Systems Administrator,CRG voice: 617-495-5947
> Harvard Graduate School of Design fax: 617-496-5866
>
>
>
>
> ---
> Send mail for the `bblisa' mailing list to [EMAIL PROTECTED]'.
> Mail administrative requests to [EMAIL PROTECTED]'.
>
--------------
Dimitri (Dima) Shcherban
Phone: 800-445-2588+3+36955
or: 508-898-6955
Westborough ext: [823]-36955
Cellular: 508-889-4918
email: [EMAIL PROTECTED]
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Send mail for the `bblisa' mailing list to [EMAIL PROTECTED]'.
Mail administrative requests to [EMAIL PROTECTED]'.
