Some others you may want to consider. http://www.zenprise.com/products/blackberry_monitoring.aspx
http://www.ancoris.com/products/netiq/netiq-systems-management/netiq-bes-server-monitoring.html http://www.re-soft.com/product/needtext.htm http://www.netiq.com/products/am/default.asp?id=Supported http://www.bnator.com/ Frank From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Wednesday, May 12, 2010 1:04 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 We are currently evaluating Boxtone for monitoring BES servers? Are you familiar with that product? What is this products full name. How does it compare to Boxtone. Thanks! ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Kalnitsky, Yury Sent: Wednesday, May 12, 2010 12:55 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 Yes, it must be purchased, but it is well worth the investment. This system monitors mail and BES servers, as well as produces some pretty interesting reports. From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Wednesday, May 12, 2010 11:56 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 Okay thanks. I assume this is a full blown monitoring system that must be purchased? Correct? ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Kalnitsky, Yury Sent: Wednesday, May 12, 2010 08:26 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 I use 3-rd party tool to do that: Subject: BESDR1: BlackBerry Threads Alert Importance: High Hung threads on BESDR1 server: 5/11/2010 2:39:04 AM: Worker Thread: *** Busy Working *** Thread Id=241C, Handle=794, BusyCount= WorkingTime min, LastActivity=in, Event: RESCAN_ST_CHANGES, User: [email protected], Server: NYCMBX4, Activity: Starting message status rescan Monitoring Agent Hypersoft Information Systems ? 1999-2007 From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, May 11, 2010 2:01 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 Yes, I understand. It's just that this is a 4.1 box and will be going away in the near future. Not sure if it makes sense to put BES monitoring in place for a temporary solution. Do I need a separate box to have BES monitoring installed. Is there much overhead? thanks ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Barker Sent: Tuesday, May 11, 2010 01:57 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 BES Monitoring service can be configured to send an alert if there aren't any messages sent or received over a period of time, amongst many other items. From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, May 11, 2010 10:54 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 Yes, I know realize that. I thought there was a way to tell from BES. I have a meeting with my monitoring team to discuss. It would be helpful if the BES send some error but as all BES services were running and server was pingable, I got no indication. This event was not picked up by our monitoring group so I am investigating. I just wish there was a way to be more pro-active from the BES side. thanks ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Darhl Thomason Sent: Tuesday, May 11, 2010 01:49 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 If it really was VMware that hung, shouldn't you be monitoring for VMware SNMP traps, not BES SNMP traps? Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com<http://www.papamurphys.com> From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, May 11, 2010 9:18 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 I already provided them a list of traps to capture, but we still can't seem to capture this event. ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Tuesday, May 11, 2010 12:09 PM To: [email protected] Subject: Re: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 SNMP may be a good option http://docs.blackberry.com/en/admin/deliverables/7467/Configuring_SNMP_monitoring_647072_11.jsp http://docs.blackberry.com/en/admin/deliverables/7467/Compile_the_MIB_file_for_the_BES_647081_11.jsp http://docs.blackberry.com/en/admin/group.jsp?userType=2&group=Monitoring Using a combination of BlackBerry Monitoring & BlackBerry Alerting. Regards, Frank From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, May 11, 2010 11:59 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] How to monitor for Hung VMware Session on BES 4.1 Guys, We had a 4.1.6 box that was down for 12 hrs yesterday as the VMware session was hung. What is the best way to monitor for this? We use NETIQ agents which report into EMS. The monitoring group is asking me if we can do a port check for the Blackberry app? Can someone advise on this? Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com<http://mobility.merck.com/> ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ===================================================================== Please note that this e-mail and any files transmitted with it may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ------------------------------------------------------------------------------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete.
_______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
