We use Exchange with our iPhones - about 50 or so people.  They don't overheat 
at all.  As for battery life - wi-fi is a big killer.  I turn it off unless I'm 
doing some serious data download.  Also - auto brightness helps.

Lynn Sturgis
Technical Advisor

CresaPartners
THE TENANT'S ADVANTAGE
11726 San Vicente Blvd., Suite 500 | Los Angeles, California  90049
866-273-7243 Help Desk
www.cresapartners.com<http://www.cresapartners.com/>

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Evenden
Sent: Wednesday, June 23, 2010 10:18 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] iPhones overheating while connecting to 
anExchangeserver

Try doing it over Edge instead of 3G (ie, turn off 3G). We found that to be a 
battery killer. Plus, being around NYC, the performance improves for us as 
well. Also, Bluetooth strains the battery as well. Are these 3G or 3Gs phones?

--
Jonathan Evenden
Director of IT Consulting
MCP - Microsoft Certified Professional
TNTMAX, LLC.
Technology Solutions by Design
010101000100111001010100011011010110000101111000
(201) 891-8686 Main
(201) 891-4672 Fax

jeven...@tntmax.com<mailto:jeven...@tntmax.com>
253 Madison Ave, Wyckoff, NJ 07481
http://www.tntmax.com
__________________________________________________________________
NOTICE OF CONFIDENTIALITY

The information contained in this transmission is confidential and may be 
privileged and/or contain confidential information that is legally protected by
state and federal law. This information is intended only for the use of the 
individual or organization to whom it is addressed. If it is not meant for you 
please notify the sender immediately by telephone so arrangements may be made 
to return the documents or destroy them. Use, disclosure, distribution or 
copying of documents transmitted to you in error is strictly prohibited.  Thank 
you.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark
Sent: Wednesday, June 23, 2010 12:39 PM
To: steveaschett...@yahoo.com; BES Admin Users Group
Subject: Re: [Bes-admins] iPhones overheating while connecting to 
anExchangeserver

I’m sorry, we have zero iPhones on our Enterprise, just iPhones that aren’t 
connected – yet loosely supported.  Regarding the app issue, I’ve seen apps do 
some pretty strange things.  Maybe that’s why the head honchos around here 
don’t want the added nightmare of EAS…

Thank you,
Mark
x8142
P Please consider your environmental responsibility before printing this e-mail

From: steveaschett...@yahoo.com [mailto:steveaschett...@yahoo.com]
Sent: Wednesday, June 23, 2010 9:34 AM
To: Eggan, Mark; BES Admin Users Group
Subject: Re: [Bes-admins] iPhones overheating while connecting to an 
Exchangeserver

The problem disappears if I remove Exchange sync though.  Would an app do that?

Anyhow, updating the iphone to OS 4 (just came out today I think) to see if 
that helps.

Is there anything with Exchange Active Sync polices that I should check?
________________________________
From: "Eggan, Mark" <mark.eg...@countyofnapa.org>
To: steveaschett...@yahoo.com; BES Admin Users Group 
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 12:16:38 PM
Subject: RE: [Bes-admins] iPhones overheating while connecting to an 
Exchangeserver
Seems as if there could possibly an app that is causing this.  Do the two 
offenders have similar apps installed?  Maybe something that is going through a 
proxy to grab weather updates/news updates/FIFA scores etc…


Thank you,
Mark
x8142
P Please consider your environmental responsibility before printing this e-mail

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of 
steveaschett...@yahoo.com
Sent: Wednesday, June 23, 2010 3:49 AM
To: BES Admin Users Group
Subject: [Bes-admins] iPhones overheating while connecting to an Exchangeserver

iPhone question of the day.   I hate supporting these things... Anyone else 
seen this happen?

I have 2 users whose iPhones are both turning super hot and whose battery is 
draining in a matter of hours  Apple replaced them both, and the new devices 
are doing the same thing.

The weird thing is--if I delete their account that connects to our Exchange 
server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool 
right down and the battery lasts all day..  Its almost as if the constant 
sync'ing with Exchange is causing them to heat up and drain the battery.

Anyone seen this or have any ideas?

Thanks
_______________________________________________
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
---------------------------------
Bes-Admins mailing list is sponsored by Dataoutagenews.com. 
http://www.dataoutagenews.com

Reply via email to