Upgraded a user to OS 4 for the iPhone. There is now a sync interval setting.
Set it to 15 minutes, and the iphone is no longer hot... Will report back on
battery life. wi-fi is disabled FYI
________________________________
From: Lynn Sturgis <lstur...@cresapartners.com>
To: "A list for BES Admin's to discuss issues, etc."
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 1:18:36 PM
Subject: Re: [Bes-admins] iPhones overheating while connecting to
anExchangeserver
We
use Exchange with our iPhones - about 50 or so people. They don't overheat at
all. As for battery life - wi-fi is a big killer. I turn it off unless I'm
doing some serious data download. Also - auto brightness helps.
Lynn Sturgis
Technical Advisor
CresaPartners
THE TENANT'S ADVANTAGE
11726
San Vicente Blvd., Suite 500| Los Angeles,
California 90049
866-273-7243
Help Desk
www.cresapartners.com
From:bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On
Behalf Of Jonathan Evenden
Sent: Wednesday, June 23, 2010 10:18 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] iPhones overheating while connecting to
anExchangeserver
Try doing it over Edge instead of 3G (ie, turn off 3G). We found
that to be a battery killer. Plus, being around NYC, the performance improves
for us as well. Also, Bluetooth strains the battery as well. Are these 3G or
3Gs phones?
--
Jonathan Evenden
Director of IT Consulting
MCP - Microsoft Certified Professional
TNTMAX, LLC.
Technology Solutions by Design
010101000100111001010100011011010110000101111000
(201) 891-8686 Main
(201) 891-4672 Fax
jeven...@tntmax.com
253 Madison Ave, Wyckoff, NJ 07481
http://www.tntmax.com
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From:bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark
Sent: Wednesday, June 23, 2010 12:39 PM
To: steveaschett...@yahoo.com; BES Admin Users Group
Subject: Re: [Bes-admins] iPhones overheating while connecting to
anExchangeserver
I’m sorry, we have zero iPhones on our Enterprise, just iPhones
that aren’t connected – yet loosely supported. Regarding the app issue,
I’ve seen apps do some pretty strange things. Maybe that’s why the head
honchos around here don’t want the added nightmare of EAS…
Thank you,
Mark
x8142
PPlease
consideryourenvironmental
responsibility before printing this e-mail
From:steveaschett...@yahoo.com [mailto:steveaschett...@yahoo.com]
Sent: Wednesday, June 23, 2010 9:34 AM
To: Eggan, Mark; BES Admin Users Group
Subject: Re: [Bes-admins] iPhones overheating while connecting to an
Exchangeserver
The problem disappears if I remove Exchange
sync though. Would an app do that?
Anyhow, updating the iphone to OS 4 (just came out today I think) to see if
that helps.
Is there anything with Exchange Active Sync polices that I should check?
________________________________
From:"Eggan, Mark"
<mark.eg...@countyofnapa.org>
To: steveaschett...@yahoo.com; BES Admin Users Group
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 12:16:38 PM
Subject: RE: [Bes-admins] iPhones overheating while connecting to an
Exchangeserver
Seems as if there could possibly an app that is causing
this. Do the two offenders have similar apps installed? Maybe
something that is going through a proxy to grab weather updates/news
updates/FIFA scores etc…
Thank you,
Mark
x8142
PPlease
consideryourenvironmental
responsibility before printing this e-mail
From:bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On
Behalf Of steveaschett...@yahoo.com
Sent: Wednesday, June 23, 2010 3:49 AM
To: BES Admin Users Group
Subject: [Bes-admins] iPhones overheating while connecting to an
Exchangeserver
iPhone question of the day. I hate supporting these
things... Anyone else seen this happen?
I have 2 users whose iPhones are both turning super hot and whose battery is
draining in a matter of hours Apple replaced them both, and the new
devices are doing the same thing.
The weird thing is--if I delete their account that connects to our Exchange
server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool
right down and the battery lasts all day.. Its almost as if the constant
sync'ing with Exchange is causing them to heat up and drain the battery.
Anyone seen this or have any ideas?
Thanks
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