Try doing it over Edge instead of 3G (ie, turn off 3G). We found that to be a battery killer. Plus, being around NYC, the performance improves for us as well. Also, Bluetooth strains the battery as well. Are these 3G or 3Gs phones?
-- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 010101000100111001010100011011010110000101111000 (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com __________________________________________________________________ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, June 23, 2010 12:39 PM To: steveaschett...@yahoo.com; BES Admin Users Group Subject: Re: [Bes-admins] iPhones overheating while connecting to anExchangeserver I’m sorry, we have zero iPhones on our Enterprise, just iPhones that aren’t connected – yet loosely supported. Regarding the app issue, I’ve seen apps do some pretty strange things. Maybe that’s why the head honchos around here don’t want the added nightmare of EAS… Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: steveaschett...@yahoo.com [mailto:steveaschett...@yahoo.com] Sent: Wednesday, June 23, 2010 9:34 AM To: Eggan, Mark; BES Admin Users Group Subject: Re: [Bes-admins] iPhones overheating while connecting to an Exchangeserver The problem disappears if I remove Exchange sync though. Would an app do that? Anyhow, updating the iphone to OS 4 (just came out today I think) to see if that helps. Is there anything with Exchange Active Sync polices that I should check? ________________________________ From: "Eggan, Mark" <mark.eg...@countyofnapa.org> To: steveaschett...@yahoo.com; BES Admin Users Group <bes-admins@dataoutages.com> Sent: Wed, June 23, 2010 12:16:38 PM Subject: RE: [Bes-admins] iPhones overheating while connecting to an Exchangeserver Seems as if there could possibly an app that is causing this. Do the two offenders have similar apps installed? Maybe something that is going through a proxy to grab weather updates/news updates/FIFA scores etc… Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, June 23, 2010 3:49 AM To: BES Admin Users Group Subject: [Bes-admins] iPhones overheating while connecting to an Exchangeserver iPhone question of the day. I hate supporting these things... Anyone else seen this happen? I have 2 users whose iPhones are both turning super hot and whose battery is draining in a matter of hours Apple replaced them both, and the new devices are doing the same thing. The weird thing is--if I delete their account that connects to our Exchange server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool right down and the battery lasts all day.. Its almost as if the constant sync'ing with Exchange is causing them to heat up and drain the battery. Anyone seen this or have any ideas? Thanks
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