Knife edge: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10278
Phased move of users (no transport tool required): http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12304 We are doing the phased move over the next couple of months. The Transport Tool is only required when you move users between Configuration Databases and does not work on devices with 4.3 handheld code. We are doing the phased process to avoid updating the handheld code on those devices before moving them to the new BES. After calling support, I received the PDF that I needed to send back within a few hours. This might be what you missed. After sending the PDF in for the new SRP, I got the new SRP in 3 days. Ben From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael McDonald Sent: Tuesday, November 09, 2010 11:34 AM To: bes-admins@dataoutages.com Subject: [Bes-admins] Migration Hello, I want to upgrade my BES 4.1 on an old hardware to BES 5.0 ( on a new hardware) by using knife-edge cutover. I want to make sure that the users will not require re-activation, and i dont want to use the bulk mode of the transporter tool. Can you please guide me step by step to upgrade bes 4.1 to 5.0 with installing on a new server and upgrading the existing configuration database? I have checked one of the forums about some SQL changes but i don't want to risk my environment , please have a look on these changes and tell me is it valid : http://www.blackberryforums.com.au/forums/general-bes-discussion/5176-knife-edge-cutover-4-1-5-0-a.html THX
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