kibitzing...
Francois Audet wrote:
> The reason why one wanted to "seize the line" for an outgoing call back then
> was
> because it was a physical piece of wire. It was a physical limitation of the
> system.
>
> Being able to have multiple people use the same line for an outgoing call
> actually
> seems like a feature to me, not a bug. Yet another reason why ditching the old
> key system is good.
There is a tradeoff...
If multiple extensions can place outgoing calls from the same line, then
the line doesn't have "binary" status, so it can't be indicated as
active or not with a light. And you can't "conference in" by picking up
on the same line.
While I am not into it myself, I can see how someone can build a
"business process" around the specific way in which lines are managed by
the phones, and then be very upset if they can't get that same user
experience.
Now you can come up with some very nice UIs that provide better user
experience, if you have a suitable display instead of just a bunch of
lights. (E.g. an entry for the "number" (AOR that people call), and a
variable length drop down list of active calls, showing the callerid of
the caller, how long it has been active, and which extensions are
currently connected to it.) But that is *different*, and requires a
device with richer UI.
Paul
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