On Mar 19, 2008, at 6:05 PM, Paul Kyzivat wrote: > kibitzing... > > Francois Audet wrote: > >> The reason why one wanted to "seize the line" for an outgoing call >> back then was >> because it was a physical piece of wire. It was a physical >> limitation of the >> system. >> Being able to have multiple people use the same line for an >> outgoing call actually >> seems like a feature to me, not a bug. Yet another reason why >> ditching the old >> key system is good. > > There is a tradeoff... > > If multiple extensions can place outgoing calls from the same line, > then the line doesn't have "binary" status, so it can't be > indicated as active or not with a light. And you can't "conference > in" by picking up on the same line. > > While I am not into it myself, I can see how someone can build a > "business process" around the specific way in which lines are > managed by the phones, and then be very upset if they can't get > that same user experience.
...and that upset "someone" may not be the actual end user. > Now you can come up with some very nice UIs that provide better > user experience, if you have a suitable display instead of just a > bunch of lights. (E.g. an entry for the "number" (AOR that people > call), and a variable length drop down list of active calls, > showing the callerid of the caller, how long it has been active, > and which extensions are currently connected to it.) But that is > *different*, and requires a device with richer UI. my personal favorite UI for handling calls in the environment I described in my mail to Francois is that when I receive an incoming call for a specific person, I can single-step transfer the call to the personal parking lot of the person who should take the call. thanks, -rohan _______________________________________________ BLISS mailing list [email protected] https://www.ietf.org/mailman/listinfo/bliss
