Dear Isaac,

HumanWare has always had demos of their notetakers. I've never had any trouble 
with Humanware's reps.

Terri, Amateur radio call sign KF6CA.  Army MARS call sign AAT9PX, California

> ----- Original Message -----
>From: Isaac Obie <[EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Tue, 1 Nov 2005 02:19:25 -0500 (EST)
>Subject: Re: [Braillenote] some observations

>Kim,
>I have two comments to make:
>1. Does the Mpower support the traveler floppy drive which worked in
>earlier versions of the Braillenote?
>2. Why are there no "trial" units? When I wanted to purchase a
>versabraille from Telesensory Systems years ago, they let me borrow a
>versabraille for a whole week! that was more than enough time for me to
>decide whether I could use the unit. I recently spoke with a vendor about
>another product and I asked if there were demo units. The answer was an
>emphatic "YES!!!" Now I didn't borrow the unit because I am not serious
>about purchasing it presently. I only ask to demo something that I may
>recommend for someone else or that I may buy for myself. the guy that I
>asked about this was downright unfriendly. This is a Humanware employee.
>Oh, well, I won't be recommending the Mpower for my client.
>Isaac

>On Mon, 31 Oct 2005, kim wrote:

>> Upon hearing about the Braille Note Mpower, I was very
>> excited, and have seriously considered purchasing one
>> for some time. After reading the list however, I have
>> felt more discourage for a few important reasons. The
>> first of these involves the new unit, whether it is a
>> transplant, or a completely new one's ability to lock
>> up for some unexplained reasons. Just today in fact,
>> someone posted about her Braille Note locking up after
>> she received an attachment, which she could not read,
>> because the unit claimed it was not a valid word for
>> windows 6.0 or word 97 file. Does this also mean that
>> Word 2003 files are not supported? This is only one
>> instance of the unit locking up, but there have been
>> others mentioned, which are unexplained. One of these
>> occurs, when the braille note will not accept
>> peripherals such as micro drives. From negative micro
>> drive experiences that users have had, the use of the
>> PCMCIA card slot will cause the unit to lock up, and
>> in some cases, cause a reset loop. When asking about
>> peripherals, and their compatibility with the Braille
>> Note, there are severe limitations, and no real desire
>> on the part of people from Humanware that I have
>> observed to expand it. This lack of enthusiasm for
>> expansion extends not only to peripherals, but to any
>> limitation that is mentioned concerning the Braille
>> Note Mpower The most recent example, is the person who
>> asked about being able to pause a recording, and
>> resume in the same file. The answer was no, but that a
>> new file could be created. This could have just been
>> an idle question, but it is something which would be a
>> usable feature for people to have. There was no
>> promise to look into it farther. I realize that this
>> unit is new, and therefore, a lot of improvement is to
>> be had. It will not be perfect, but taking suggestions
>> or questions from users seriously, instead of
>> deflecting them with a band-aid-like solution is quite
>> discouraging.

>> Sincerely,
>> Kim



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