Hi Rhonda and folks,
Majority of issues discussed on this list, though it is a very small number
of owners of braillenotes, I and other tech support and trainers of the
Braillenote line of products fine it is 95% end-user error.
if You only remember that Windows CE has many of the blame for your issues
with file conversion. What people forget all the time, is that this is a
PDA, I said a PDA, not a laptop or a desktop and will never be one!
HumanWare has pushed the envelope so far passed the normal PDA and we
can do so much more than the sighted person with their PDA.
Lokc ups and not recognizing cards and lost data, haven't we all had that
problem with laptops and desktops?
With the BrailleNote family of products, you don't need a computer ever, if
you don't want to own one, where other accessible PDA's out there for the
blind, must have a computer to install third party and much of its'
software, which they don't tell you that.
I have had lockups on my other accessible PDA units by the competition, and
it is for many reasons, windowCE or their type of software platform, etc.
The MPower does so much and for the small issues over all, which I have
experienced some myself, I would never go to the competitions units with
lost data, viruses, lack of ports, etc.
The things that HumanWare are doing to fix issues and what is coming down
the pipe for version 7, is outstanding and all the new products they have
released in the last 18 months, says something for bringing accessible
products that are over all stable and reliable and made by blind
for bllind persons, it is remarkable.
Dean Jackson, Jonathan Mosen, Maurice Sloane, and others at HumanWare are
working their butts off to assist all of us in bringing the best products
to us, and I had emailed to Russel Smith earlier this year telling him, how
these folks are outstanding and should be complimented on a great job and
in a off handed suggestion to give them all a raise too!
So voice your objections and praises, , but what I find most disturbing, is
the over blown and outrageous statements people make that are not based on
the whole facts or experiences, and then others jump on the wagon and tell
more untruths.
There are people on this list serv who just want to bash HumanWare and
their products for no other reason then to cause issues and bad feelings
among us.
So stick to the facts and not guesses or roomers, and lets work to make
these products and all adaptive products better for all of us, competition
is very good for us and we have so little, lets not try to destroy the
companies who assist us
Roger.
At 12:25 PM 11/1/2005, you wrote:
Hi, Jim and List:
I agree somewhat with some of the things you are saying.
However, what we all seem to be saying is that you must own a pc for these
machines to work. Many people do not own a pc. Many people don't know
how to use them. Are we saying that to convert documents, we need a pc to
do that?
I am quoting your next phrase: >The problem that you experience
sometimes is the list itself. You are bound to hear more of the problems
that a product might have than you will hear how well things are working
with that product." You are right, we are a small percentage. If a few
of us see problems, are you saying the rest are not?
I can't spend that much money if I were just using it for the MP3
capability.
I love my equipment. I'll probably keep using my 6.11.
It's always good when someone has a great machine, but for those who
don't, allow them to be frustrated. For those who have good machines,
celebrate with them.
Kind Regards,
Rhonda Clark
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