Hi Stacey, thanks for that, however Rhonda's point is in my view a very 
fair one. What I have been doing is publishing the audio tutorials as soon 
as possible, so people can get a feel for the forthcoming release. 
However, this goes into far more detail than the announcements about the 
next release that we publish, and therefore it disadvantages people who 
can't hear the tutorial. The information is contained in he User Guide, 
but of course it's generally not ready for publication when I have been 
putting up the audio. That is inequitable, and some way or other, we will 
have to correct that for the future so that the publication of the audio 
tutorial is synchronised with when we can publish detailed information 
about how to use the new features in text form.

Once we do this, then the information one has access to in text is 
equivalent to the information one has access to in the audio tutorial.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

11 Mary Muller Drive
Christchurch New Zealand
DDI: +64-3-940-2219
http://www.humanware.com



Stacey Robinson <[EMAIL PROTECTED]> 
Sent by: [EMAIL PROTECTED]
17/08/2006 08:52 a.m.
Please respond to
Braillenote List <[email protected]>


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Subject
Re: [Braillenote] Thoughts on Tutorials and Manuals






Hi Jonathan,
Please continue to publish the tutorials the way you have been 
publishing them.  I enjoy listening to them before upgrades come 
out.
Stacey and Chesley



> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Thu, 17 Aug 2006 08:37:15 +1200
>Subject: Re: [Braillenote] Thoughts on Tutorials and Manuals

>Hi Rhonda, but we publish all User's Guides on the web site. What 
we may
>have to do is not publish the audio tutorial until such time as 
the User's
>Guide is in a position to be published.
>Jonathan Mosen
>BrailleNote Product Marketing Manager
>HumanWare

>11 Mary Muller Drive
>Christchurch New Zealand
>DDI: +64-3-940-2219
>http://www.humanware.com



>Rhonda Clark <[EMAIL PROTECTED]
>Sent by: [EMAIL PROTECTED]
>17/08/2006 05:01 a.m.
>Please respond to
>Braillenote List <[email protected]


>To
>BrailleNote List <[email protected]
>cc

>Subject
>[Braillenote] Thoughts on Tutorials and Manuals






>Hello, List:

>You know me and my two cents worth, <grin>.  I realize, Jonathan,
>what you are saying -- a person can access the User's Guide to
>find out about a product.  However, a tutorial determines whether
>a person can afford, or can use the upcoming upgrade.  If a
>person hasn't upgraded yet, there is no way of accessing the
>Users Guide to read what is there.  With an Audio Tutorial, any
>hearing person can access it, to decide whether or not the
>upgrade will work for them.  My two cents, can I have change
>please?  <smile>.

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