Hello Everyone: I hope you can assist me.
I have a Voice-Note M-Power Version 7 with a chording keyboard. I don't know if this makes a difference, but it was purchased in February 2006. Problem: when i check the power status I receive this message "AC adaptor on or off (I have tried it both ways) the battery gage needs recallorbrating and is not accurate enough to give a percentage reading." I have read the instructions to recalibrate. I have followed them to the letter. I keep getting the same message. Instructions I Followed: 1. Function-O brings me to option menu 2. Read-I Support information mode 3. R - battery recallobration, please connect the AC adaptor it must be on for this test. I did all this and was greeted with this message "Initial charge, I am charging up my battery", later followed by this message "I am discharging my battery ... this repetition is driving me crazy." This process took about 20 hours. I still get the same message. I called tech support. they have told me to let the unit run totally flat and retry. Not helpful I am sorry to say. I really hope I don't have to send the unit in for a repair. What do you suggest? Being that I didn't like the answer from tech support. I did some more looking/reading of instructions. I came across these in support mode. 1. battery recalibrated with deep discharge. 2. discharging 3. battery recalibrates flash disk log Not really knowing what these mean, again what would you all suggest. thanks in advance for any assistance. Not happy in California Therese ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
