Hi Chris, Mary, and all,

Actually, Chris, I have to strongly disagree. though what you say about PCs is 
true, that happense *very rarely.  If the BN frequently loses data, especially 
if there's been no crash of the device, that is an unacceptable flaw.  If you 
can't mostly rely on your device to preserve data, why bother owning it in the 
first place.

I currently use a competitor's product--the one that came out in fall of 2003. 
I can't say I *never lose data, but if I do, it's because the unit has locked 
up and a cold reset must be performed, so I know that any data that hasn't been 
backed up is lost. I'm on this list because I was considering purchasing a BN. 
If what Mary Ellen describes is a pervasive problem with these units, I think 
that just took the BN right off the table for me. I'll tolerate lots of bugs in 
a product, but data loss is definitely not one of them.
Best,
Donna
P.S.  I also you Sprite Backup with my current unit. I know the BN has some 
kind of backup feature, at least I think it does.  It would be a good thing if 
that program could allow you to back up your data to a storage card. 
-----Original Message-----
>From: "Chris Hallsworth"<[EMAIL PROTECTED]>
>Sent: 8/7/07 5:01:28 AM
>To: "Mary Ellen Earls"<[EMAIL PROTECTED]>, "Braillenote 
>List"<[email protected]>
>Subject: Re: [Braillenote] Comments:
>
>Mary, sorry to hear you've lost your document, but consider this. Sometimes 
>computers can have glitches, one of which is to lose work that you thought 
>you last saved. There are a handful of reasons why this would be the case, 
>power failure being one of them. So I guess it's the same with the 
>BrailleNote; the operating system, Windows CE/Keysoft, must have glitches in 
>them that occur from time to time, and one of these is to erase a whole 
>document despite you saved it. So my advice? Consider backing up the 
>document to some removable device, so that should you lose it you've always 
>got a backup. Also Mary, did this issue happen on a classic or an mPower? As 
>I say I am sorry to hear what's happened, but it's just one of these things 
>and therefore I hope from this message you'll take my advice and hopefully 
>never lose a document again. I hope this helps.
>----- Original Message ----- 
>From: "Mary Ellen Earls" <[EMAIL PROTECTED]>
>To: "Braillenote List" <[email protected]>
>Sent: Tuesday, August 07, 2007 3:39 AM
>Subject: [Braillenote] Comments:
>
>
>> Well let me first say that I hope somewhere along the line Humanware will 
>> start addressing the issue of these machines loosing huge amounts of 
>> material. I am even talking about material which has specifically been 
>> saved and the machine just kicks it out. The strange thing is that the 
>> document is still there but absolutely no text is there. It is like 
>> someone went in went to the top of the document and on a bt pressed space 
>> d and space dots 1 4 and the whole document disappeared To me that is more 
>> important than anything because I lost 28 pages today never to recover 
>> them again. I even tried the save and recover feature to no avail.
>> This has been a problem with the Braille Note since I have had one in 
>> 2002.
>> And I am extremely surprised this has not come up more often but it has 
>> not.
>> Secondly as far as batteries are concerned, if some of you will remember 
>> Fs came out in about 2003 or very early 2004 with a pacmate Braille & 
>> Speak which had a user replacible battery. Ok they went back and did a 
>> total makeover of the machine which came out in the fall of 2004 and guess 
>> what? The battery was not user replacible. Why? Because there had been 
>> numerous problems with the earlier model of the pacmate Bns because of 
>> that user replacible batteries.
>> I have no doubt technology has come a long way since then and I too would 
>> love to change my battery out but we have to realize hw can only pack so 
>> much in an upgrade at any given time and they have only  so many people in 
>> development.
>> In a perfect world there would be that one perfect machine with everything 
>> for everyone but alas, this is 2007 the world is not a perfect world and 
>> now you have myriads of machines out there to choose from, so you do not 
>> like the features of one machine, go to its competitor and perhaps you 
>> will find what you want from them.
>> Mary Ellen Earls
>>
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>
>
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