Hi,

I've only lost files a couple of times and this, I do believe, has been because I'm a very fast writer and have been in too much of a hurry.

I too have kept backups so only lost a few minutes' work at the most.

I wouldn't be without my BN!  <Smiles>
----- Original Message ----- From: "Tom Lange" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, August 07, 2007 2:47 PM
Subject: Re: [Braillenote] Data loss


Hi Donna,
I've been using BrailleNotes since 2002 and have found that data loss as described by Mary Ellen occurs much less frequently now than when I first started using BrailleNotes. Several years ago it used to happen with some regularity, but I've only lost one file in the last year. Memory management seems to be much better. To safeguard against this type of data loss, I avoid using the internal flash disk and I create and store all files on compact flash or SD cards.

The BrailleNote does have a backup utility which works quite well in my experience.

Tom

----- Original Message ----- From: "Donna Goodin" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>; <[email protected]>
Sent: Tuesday, August 07, 2007 4:28 AM
Subject: [Braillenote] Data loss


Hi Chris, Mary, and all,

Actually, Chris, I have to strongly disagree. though what you say about PCs is true, that happense *very rarely. If the BN frequently loses data, especially if there's been no crash of the device, that is an unacceptable flaw. If you can't mostly rely on your device to preserve data, why bother owning it in the first place.

I currently use a competitor's product--the one that came out in fall of 2003. I can't say I *never lose data, but if I do, it's because the unit has locked up and a cold reset must be performed, so I know that any data that hasn't been backed up is lost. I'm on this list because I was considering purchasing a BN. If what Mary Ellen describes is a pervasive problem with these units, I think that just took the BN right off the table for me. I'll tolerate lots of bugs in a product, but data loss is definitely not one of them.
Best,
Donna
P.S. I also you Sprite Backup with my current unit. I know the BN has some kind of backup feature, at least I think it does. It would be a good thing if that program could allow you to back up your data to a storage card.
-----Original Message-----
From: "Chris Hallsworth"<[EMAIL PROTECTED]>
Sent: 8/7/07 5:01:28 AM
To: "Mary Ellen Earls"<[EMAIL PROTECTED]>, "Braillenote List"<[email protected]>
Subject: Re: [Braillenote] Comments:

Mary, sorry to hear you've lost your document, but consider this. Sometimes computers can have glitches, one of which is to lose work that you thought you last saved. There are a handful of reasons why this would be the case,
power failure being one of them. So I guess it's the same with the
BrailleNote; the operating system, Windows CE/Keysoft, must have glitches in
them that occur from time to time, and one of these is to erase a whole
document despite you saved it. So my advice? Consider backing up the
document to some removable device, so that should you lose it you've always got a backup. Also Mary, did this issue happen on a classic or an mPower? As I say I am sorry to hear what's happened, but it's just one of these things and therefore I hope from this message you'll take my advice and hopefully
never lose a document again. I hope this helps.
----- Original Message ----- From: "Mary Ellen Earls" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, August 07, 2007 3:39 AM
Subject: [Braillenote] Comments:


Well let me first say that I hope somewhere along the line Humanware will
start addressing the issue of these machines loosing huge amounts of
material. I am even talking about material which has specifically been
saved and the machine just kicks it out. The strange thing is that the
document is still there but absolutely no text is there. It is like
someone went in went to the top of the document and on a bt pressed space d and space dots 1 4 and the whole document disappeared To me that is more
important than anything because I lost 28 pages today never to recover
them again. I even tried the save and recover feature to no avail.
This has been a problem with the Braille Note since I have had one in
2002.
And I am extremely surprised this has not come up more often but it has
not.
Secondly as far as batteries are concerned, if some of you will remember
Fs came out in about 2003 or very early 2004 with a pacmate Braille &
Speak which had a user replacible battery. Ok they went back and did a
total makeover of the machine which came out in the fall of 2004 and guess
what? The battery was not user replacible. Why? Because there had been
numerous problems with the earlier model of the pacmate Bns because of
that user replacible batteries.
I have no doubt technology has come a long way since then and I too would love to change my battery out but we have to realize hw can only pack so much in an upgrade at any given time and they have only so many people in
development.
In a perfect world there would be that one perfect machine with everything for everyone but alas, this is 2007 the world is not a perfect world and now you have myriads of machines out there to choose from, so you do not
like the features of one machine, go to its competitor and perhaps you
will find what you want from them.
Mary Ellen Earls

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