Richard, I concur about the beta testing. There are several
people who asked to be included in that process, and I'm not sure
how that selection is made. I do know that I have asked for a
long time, (smile), but have given up on the idea.
I would guess that the problem is not trying to force people to
use UEB, because it doesn't translate any better. I've tried it
several ways. So far, my computer braille skills give me no
errors, though that sure isn't how I enjoy writing. I am sure
glad I can do it, however.
Enjoy the Labor Day weekend, everyone.
I have to give you this information as well. I wrote this in
computer braille, but am reading it with grade two braille.
Every sentence I look at has the first word spelled out, then
goes back to letting me read in grade two.
Hope all of you have a good Labor Day weekend.
----- Original Message -----
From: "Richard Ring" <[EMAIL PROTECTED]
To: "Kevin Chao" <[EMAIL PROTECTED]>, "Alex Parks"
<[EMAIL PROTECTED]>,"Joseph Lee"
<[EMAIL PROTECTED]>,<[email protected]>,
<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]
Date: Sat, 1 Sep 2007 13:33:16 -0500
Subject: RE: [Braillenote] List of current bugs found under
KeySoft 7.5.17
I haven't upgraded as of yet, and these discussions are making it
appear
rather unlikely that I will until some of these issues are
addressed. I
must, however, state the following.
I have beta tested software off and on for about 11 years. I
have
exchanged ideas and attempted to duplicate bugs, as well as
discover
bugs of my own. My question is this. How on Earth could the
HumanWare
beta testers have missed these Braille translation errors? Were
only QT
users involved in the testing? Certainly not. I simply feel
strongly
that the core of beta testers are simply not representative
enough of
the Braillenote using population. Do you all remember when 7.2
was
released? Do you remember that the PK joystick was rendered
useless?
How on Earth can such things be missed? When you beta test,
you're
supposed to pound on each and every aspect of a product.
Certainly it
is true that Keysoft presents a true challenge to beta testers,
in that
it is a fairly complex piece of software. But such blatant
Braille
translation errors simply shouldn't have been missed. It is
true that
there can be small bugs that somehow get past the developers and
the
beta testers. However Braille translation errors of this
magnitude do
not constitute small bugs in my opinion. I firmly believe that
to do
effective beta testing, you must use a good variety of
individuals who
use their Braillenotes and Voicenotes to accomplish a wide array
of
tasks. It does not seem to me that this software was beta tested
thoroughly enough, and this is not something that reflects well
on
HumanWare!
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Kevin Chao
Sent: Saturday, September 01, 2007 1:07 PM
To: Alex Parks; Joseph Lee; [email protected];
[EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]
Subject: Re: [Braillenote] List of current bugs found under
KeySoft
7.5.17
I would like to add:
1. When emailing an attachment that is in a braille or keysoft
format,
the
system no longer prompts attach as a different file type.
Kevin
----- Original Message -----
From: "Alex Parks" <[EMAIL PROTECTED]
To: "Joseph Lee" <[EMAIL PROTECTED]>;
<[email protected]>; <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>; <[EMAIL PROTECTED]
Sent: Saturday, September 01, 2007 5:52 AM
Subject: re: [Braillenote] List of current bugs found under
KeySoft
7.5.17
I would like to add:
1. When marking media files to play, the files are queued
alphabetically
and not in the order in which they were marked. A person trying
to
playlist multiple chapters of an audio book will find quite a
surprise
when the chapters are out of order even though they were marked
in
order.
2. The "folder commands list" and "subdirectories commands list"
both
contain an item about moving the current or marked folder(s).
Moving
folders is still impossible.
3. You are prompted for the configuration to connect with in
Keyweb
when
switching back into it from another application; this should not
be
necessary as you have already established which one you want to
use.
4. Not a bug, but there should be an option to send email when
entering
the inbox. I know many people found it bothersome, but I liked
it as
all I
had to do to send my reply was exit the inbox, then press
entery, y,
enter, enter and my reply was sent plus I knew if there were new
messages.
5. The symbol for English appears at the top of emails and
things I
write
(not sure about documents yet) even if it is the only language
ever
used
and is my gefault language.
6. The help in the Block Commands Menu says nothing about the
Quick
Marks
feature, which I discovered completely by accident when browsing
the
user
guide index. If not for that, I would never have known about
them.
7. My speech just stopped as I wrote this, the first time that
happened.
Everything else worked fine and speech came back once I went
through
"speech on request", "speech off", and finally "speech on" (so I
didn't
accidentally turn it off; it stopped by itself). This has not
happened
since 5.x or 6.11, I cannot remember which.
8. Keymail still has the problem of not sending (or even saving)
a
message
if, during its composition, the user switches to another task
and then
back. The message acts normal except that, even though the BN
says
there
is an email to be sent, nothing is in the Outbox and no copies
are
saved,
even if the BN was told to save a copy.
9. Saving emails using the space-s command no longer works
(according
to
other users). The email, if anything gets saved at all, is only
saved
for
the first few lines. (Again, this is according to other users
and I am
not
speaking from experience.)
Have a great day,
Alex
----- Original Message -----
From: Joseph Lee <[EMAIL PROTECTED]
To: BrailleNote List
<[email protected]>,[EMAIL PROTECTED],
[EMAIL PROTECTED],[EMAIL PROTECTED]
Date sent: Fri, 31 Aug 2007 18:43:54 -0700
Subject: [Braillenote] List of current bugs found under KeySoft
7.5.17
Dear HumanWare staff, development team and
BrailleNote List members,
HumanWare released KeySoft 7.5 on August 31,
2007. Th upgrade is full of many new
features such as SSL support, Playlist
support and so on. Alth it has many features
that we, the users asked for many months both
on the list and off list, there are still
bugs that still pleague KeySoft and might
create a situation that we've experiencec a
year ago: when KeySoft 7.2.43 was released
last year, there were countless reports of
bugs experienced by users of BrailleNote
family of products. Alth KS 7.5Ag is
certaintly more stable than 7.2.43, it still
has numerous bugs that might affect daily use
of the product.
Some of the notable and documented bugs
include:
inin KeyMail: when attempting to connect to
send and receive email, two things happen
depending on the following two scenarios:
a. If an email account uses SSL to connect
to the email server (for example, Gmail):
when you invoke Connect function, an error is
returned, stating that it is "incorrect
function" for no apparent reason.
b. When an email account does not use SSL
connection: when a user uses "Connec"
function, it returns an error stating
"invalid socket handle" with error cone
10038.
These two scenarios occur when attempting to
connect to an email service using a network
(Ethernet) connection.
inin Networking: When a network card
(specifically Ethernet cards such as Socket
EA2902-139) is used to connect to the
Internet, a dialog appears with the following
text:
Windows CE Networking
DHCP (Dynamic Host Configuration Protocol)
was unable to obtain an IP address. If the
network card is removable, try reinserting
the card. Otherwise, you can assign static
IP address.
DHCP is used to assign unique IP address for
the BrailleNote (if a network uses
router/hub/switch to connect multiple
computers). Th occurs even though the
configuration in question is set to use DHCP
(the user have to say "yes" to the prompt
"obtain an IP address automatically"). Al,
even though a user assigns static IP address
such as 192.168.0.17, the error message with
the words "invalid socket handle" is still
displayed.
inin KeyPlus: When entering Data Entry Mode
with SPACE with d (on BT), an exception is
thrown. X says, "Exception: Command: 600 at
"address". Access violation at "memory
location"." This persists every time a user
turns Data Entry on. Data Entry mode is used
to input data for statistical inperations.
Af few attempts at this, KeyPlus "literally"
stops working with following symptoms:
a. When attempting to access Scientific
Calculator (KeyPlus) from Main Menu, an error
beep is heard and the cursor stays at Main
Menu items.
b. When Scientific Calculator is run, it
displays "KeyPlus" on the braille display and
nothing else.
The only way to solve this "temporarily" is
to reset the BrailleNote.
Inconsistancies:
inin File Manajer: when invoking Help
function at "Drive" prompt, the shortcut key
for Flash Disk and KeySoft System Disk (RAM
Disk; f and k, respectively) is surrounded by
what looks to be quotation marks. All other
shortcuts for other drives (CF, PC, SD, hard
disk; c, p, s and h, respectively) does not
have quotes around the shortcut key.
inin Information: The date for the copyright
for KeySoft is written like this: the number
"1986" is written in literary grade 2
braille, while numbers "2007" is written in
computer braille. Th also applies to the
word "to" between these numbers.
inin General/Help: When a user invokes Help
function at a prompt that is part of a
database e.g. when adding an email account
or manipulating Connection Configurations,
the help messages are displayed in computer
braille instead of preferred braille grade
e.g. literary Grade 2. All other prompts,
such as help messages for menus, are
displayed using preferred braille grade.
I hope that these issues would be resolved in
the near future (like in the form of a patch
for KeySoft 7.5).
Regards,
Joseph Lee
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