Terry, in Richard's message, no where does he say Humanware is
forcing us to use a new version. He states that it should have
been tested better. Humanware isn't forcing us to do anything.
Where are you getting information that we are being denied use of
Grade Two Braille? It is information like this that people
quote, and is totally not accurate.
----- Original Message -----
From: "Powers, Terry (NIH/OD/DEAS) [E]"
<[EMAIL PROTECTED]
To: "Richard Ring" <[EMAIL PROTECTED]>,"Kevin Chao"
<[EMAIL PROTECTED]>, "Alex Parks" <[EMAIL PROTECTED]>,"Joseph
Lee"
<[EMAIL PROTECTED]>,<[email protected]>,
<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]
Date: Tue, 4 Sep 2007 13:43:43 -0400
Subject: RE: [Braillenote] List of current bugs found under
KeySoft 7.5.17
Great message Richard! Sure wish you had been a tester this
time.
Sounds like you need to help out with the next upgrade. I always
hold
off on upgrading just because of the fear of bugs in the
software. I do
not know what the problem is with grade 2, but HW has no right to
force
us to use the new version of Braille. It was clearly stated that
it
would be an option.
Terri and others, give HW some time to correct the problem before
asking
for a refund. Please think about it. They could be in big
trouble if
they denied us the use of grade 2 braille.
Terry Powers
-----Original Message-----
From: Richard Ring [mailto:[EMAIL PROTECTED]
Sent: Saturday, September 01, 2007 2:33 PM
To: Kevin Chao; Alex Parks; Joseph Lee;
[email protected];
[EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]
Subject: RE: [Braillenote] List of current bugs found under
KeySoft
7.5.17
I haven't upgraded as of yet, and these discussions are making it
appear
rather unlikely that I will until some of these issues are
addressed. I
must, however, state the following.
I have beta tested software off and on for about 11 years. I
have
exchanged ideas and attempted to duplicate bugs, as well as
discover
bugs of my own. My question is this. How on Earth could the
HumanWare
beta testers have missed these Braille translation errors? Were
only QT
users involved in the testing? Certainly not. I simply feel
strongly
that the core of beta testers are simply not representative
enough of
the Braillenote using population. Do you all remember when 7.2
was
released? Do you remember that the PK joystick was rendered
useless?
How on Earth can such things be missed? When you beta test,
you're
supposed to pound on each and every aspect of a product.
Certainly it
is true that Keysoft presents a true challenge to beta testers,
in that
it is a fairly complex piece of software. But such blatant
Braille
translation errors simply shouldn't have been missed. It is
true that
there can be small bugs that somehow get past the developers and
the
beta testers. However Braille translation errors of this
magnitude do
not constitute small bugs in my opinion. I firmly believe that
to do
effective beta testing, you must use a good variety of
individuals who
use their Braillenotes and Voicenotes to accomplish a wide array
of
tasks. It does not seem to me that this software was beta tested
thoroughly enough, and this is not something that reflects well
on
HumanWare!
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