Rhonda; Terri Pannit had said she thought HW might have done this deliberately so we would have to use the new version of Braille. That is why I put her first name in the message, trying to convince her to give HW a second chance. It would be illeagle for them to do something like that. This might be duxberry's falt, who knows. We need to give HW a chance to solve the problem. Terry Powers
-----Original Message----- From: Rhonda Clark [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 04, 2007 2:05 PM To: Powers, Terry (NIH/OD/DEAS) [E]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: RE: [Braillenote] List of current bugs found under KeySoft 7.5.17 Terry, in Richard's message, no where does he say Humanware is forcing us to use a new version. He states that it should have been tested better. Humanware isn't forcing us to do anything. Where are you getting information that we are being denied use of Grade Two Braille? It is information like this that people quote, and is totally not accurate. > ----- Original Message ----- >From: "Powers, Terry (NIH/OD/DEAS) [E]" <[EMAIL PROTECTED] >To: "Richard Ring" <[EMAIL PROTECTED]>,"Kevin Chao" <[EMAIL PROTECTED]>, "Alex Parks" <[EMAIL PROTECTED]>,"Joseph Lee" <[EMAIL PROTECTED]>,<[email protected]>, <[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>, <[EMAIL PROTECTED] >Date: Tue, 4 Sep 2007 13:43:43 -0400 >Subject: RE: [Braillenote] List of current bugs found under KeySoft 7.5.17 >Great message Richard! Sure wish you had been a tester this time. >Sounds like you need to help out with the next upgrade. I always hold >off on upgrading just because of the fear of bugs in the software. I do >not know what the problem is with grade 2, but HW has no right to force >us to use the new version of Braille. It was clearly stated that it >would be an option. >Terri and others, give HW some time to correct the problem before asking >for a refund. Please think about it. They could be in big trouble if >they denied us the use of grade 2 braille. >Terry Powers >-----Original Message----- >From: Richard Ring [mailto:[EMAIL PROTECTED] >Sent: Saturday, September 01, 2007 2:33 PM >To: Kevin Chao; Alex Parks; Joseph Lee; [email protected]; >[EMAIL PROTECTED]; [EMAIL PROTECTED]; >[EMAIL PROTECTED] >Subject: RE: [Braillenote] List of current bugs found under KeySoft >7.5.17 >I haven't upgraded as of yet, and these discussions are making it appear >rather unlikely that I will until some of these issues are addressed. I >must, however, state the following. >I have beta tested software off and on for about 11 years. I have >exchanged ideas and attempted to duplicate bugs, as well as discover >bugs of my own. My question is this. How on Earth could the HumanWare >beta testers have missed these Braille translation errors? Were only QT >users involved in the testing? Certainly not. I simply feel strongly >that the core of beta testers are simply not representative enough of >the Braillenote using population. Do you all remember when 7.2 was >released? Do you remember that the PK joystick was rendered useless? >How on Earth can such things be missed? When you beta test, you're >supposed to pound on each and every aspect of a product. Certainly it >is true that Keysoft presents a true challenge to beta testers, in that >it is a fairly complex piece of software. But such blatant Braille >translation errors simply shouldn't have been missed. It is true that >there can be small bugs that somehow get past the developers and the >beta testers. However Braille translation errors of this magnitude do >not constitute small bugs in my opinion. I firmly believe that to do >effective beta testing, you must use a good variety of individuals who >use their Braillenotes and Voicenotes to accomplish a wide array of >tasks. It does not seem to me that this software was beta tested >thoroughly enough, and this is not something that reflects well on >HumanWare! ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
