Oh Nicky, I think the upgrade to 7.5 and a problem with your Braille display is sheer coincidence. I'm not sure if this helps, nor have I tried it myself, but try exercising the Braille display. You can do this, on a BT by doing the following:
1. From anywhere in Keysoft, press space with o
2. Press space with I. BrailleNote should display, "Support Information Mode"
3. Press x.
I'm not sure what happens here, but from what I've heard all the cells will move from left to right, up and down, in some kind of marching fashion.
I shall leave it there for the "experts", but I hope that helps.
Chris Hallsworth
BrailleNote mPower user
----- Original Message ----- From: "Nikki B" <[EMAIL PROTECTED]>
To: "Braille note list" <[email protected]>
Sent: Thursday, September 13, 2007 4:53 AM
Subject: [Braillenote] braille display question


Hi all,

I need some advice. I have just noticed a dot on my braille display which seems not to be going all the way down. It raises up just fine but I can still slightly feel it when it is supposed to be flat. I don't know much about braille displays since the BN is my first exposure to them. Any suggestions or advice on this would be appreciated. It was just cleaned last month but I sure will send it back in if I need to because my warranty runs out next month. Oh, another thing. I just started noticing this since I upgraded to 7.5 this evening. Is this a coincidence?


Thanks so much!
Nikki B

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