Hi Nikky,
You wrote:

I need some advice. I have just noticed a dot on my braille display which seems not to be going all the way down. It raises up just fine but I can still slightly feel it when it is supposed to be flat. I don't know much about braille displays since the BN is my first exposure to them. Any suggestions or advice on this would be appreciated. It was just cleaned last month but I sure will send it back in if I need to because my warranty runs out next month.


Find that dot and give it a good whack for being so stubborn! <big grin> Actually, that's not too far off the mark. Even though the display's been cleaned recently, a month is plenty of time for skin oils, dust and other stuff to accumulate, possibly causing one or more dots to stick or respond poorly. My MPower BT32 is a transplant with a four-year-old display. I had a dot that was behaving as you described; in fact once it was raised it stayed there and wouldn't go down. So since I didn't have any canned air to shoot at it and dislodge it, I took my index finger and gave it a gentle but firm tap. It's been a good little dot ever since, working like a champ. If you don't feel comfortable with that idea, get some canned air from a computer or electronics shop, point the nozzle at that dot and give it a good shot, which should dislodge it. Or you can exercise the display as others have suggested.


Oh, another thing.  I just started noticing this
since I upgraded to 7.5 this evening.  Is this a coincidence?

Yes, that's highly likely.

Tom


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