Hi all. It seems the right end of my bn's space bar is not working and since
I can't use my left hand for space bar, I will need to send it for repair. I
was told it will go to california. I am at Florida. Are there some cautions
you would like to suggest before I send the unit to California? I am
planning to send it by UPS. Generally how much time does it take to get the
Bn back?
Regards
Taraprakash
----- Original Message -----
From: "Tom Lange" <[EMAIL PROTECTED]>
To: "BrailleNote List" <[email protected]>
Sent: Thursday, September 13, 2007 10:37 AM
Subject: Re: [Braillenote] braille display question
Hi Nikky,
You wrote:
I need some advice. I have just noticed a dot on my braille display
which seems not to be going all the way down. It raises up just fine but
I can still slightly feel it when it is supposed to be flat. I don't
know much about braille displays since the BN is my first exposure to
them. Any suggestions or advice on this would be appreciated. It was
just cleaned last month but I sure will send it back in if I need to
because my warranty runs out next month.
Find that dot and give it a good whack for being so stubborn! <big grin>
Actually, that's not too far off the mark. Even though the display's been
cleaned recently, a month is plenty of time for skin oils, dust and other
stuff to accumulate, possibly causing one or more dots to stick or respond
poorly. My MPower BT32 is a transplant with a four-year-old display. I
had a dot that was behaving as you described; in fact once it was raised
it stayed there and wouldn't go down. So since I didn't have any canned
air to shoot at it and dislodge it, I took my index finger and gave it a
gentle but firm tap. It's been a good little dot ever since, working like
a champ. If you don't feel comfortable with that idea, get some canned
air from a computer or electronics shop, point the nozzle at that dot and
give it a good shot, which should dislodge it. Or you can exercise the
display as others have suggested.
Oh, another thing. I just started noticing this
since I upgraded to 7.5 this evening. Is this a coincidence?
Yes, that's highly likely.
Tom
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