I am sorry but I do believe that HumanWare is a company that values what their customers have to say. Again, if there is not a test situation setup that allows for duplication, the chances of the issue being reproduced and fixed is slim. I do understand that these issues are ones that don't occur with a high level of regularity, but once there has been test situations setup for all of these situations, then there may come a solution. If HumanWare really didn't value what their customers had to say, there wouldn't be the KeySoft 7.5. Build 18 and 20 that fixed the email and translation issue and Build 27 that fully supports KeySync with many enhancements made to KeySync.
Kevin -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Ring Sent: Tuesday, December 04, 2007 3:05 PM To: Alana Jovanovski; [email protected] Subject: RE: [Braillenote] Word files Hi: We've been complaining about this for years. Unfortunately, HumanWare does not seem to be listening. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alana Jovanovski Sent: Tuesday, December 04, 2007 4:58 PM To: [email protected] Subject: [Braillenote] Word files Hi, I think Humanware should fix their support of word documents in general, to even include support for word 2007. I mean, it can be frustrating when you open a document and the BrailleNote will sometimes say that the data is invalid and you never know which file this will happen on. Alana ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
