Alex, You are in the programming field, you should know how complicated codes are. If there is one minor tweaking, there is likely two things to break from that. Even with things like Unit Test and a host of Alpha/Beta testers, those things that broke may be missed. This becomes even more complicated since we are dealing with CE 4.2, KeySoft, and a host of other variables.
Kevin -----Original Message----- From: Alex Parks [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 04, 2007 3:35 PM To: Kevin Chao; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected] Subject: RE: [Braillenote] Word files I just talked to tch support and they said they have documents and examples of this and are working on a patch. They did not have a time of release, but they are working on a fix for it. I hate to say it, but after the last few releases I can't help but wonder what will break on the next "patch". I would not have said this a few years ago, but now... Have a great day, Alex > ----- Original Message ----- >From: "Kevin Chao" <[EMAIL PROTECTED] >To: "'Richard Ring'" <[EMAIL PROTECTED]>,"'Alana Jovanovski'" <[EMAIL PROTECTED]>,<[email protected] >Date sent: Tue, 4 Dec 2007 15:16:57 -0800 >Subject: RE: [Braillenote] Word files >I am sorry but I do believe that HumanWare is a company that values what their customers have to say. Again, if there is not a test >situation setup that allows for duplication, the chances of the issue being reproduced and fixed is slim. I do understand that these >issues are ones that don't occur with a high level of regularity, but once there has been test situations setup for all of these >situations, then there may come a solution. If HumanWare really didn't value what their customers had to say, there wouldn't be the >KeySoft 7.5. Build 18 and 20 that fixed the email and translation issue and Build 27 that fully supports KeySync with many >enhancements made to KeySync. >Kevin >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Ring >Sent: Tuesday, December 04, 2007 3:05 PM >To: Alana Jovanovski; [email protected] >Subject: RE: [Braillenote] Word files >Hi: >We've been complaining about this for years. Unfortunately, HumanWare >does not seem to be listening. >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Alana >Jovanovski >Sent: Tuesday, December 04, 2007 4:58 PM >To: [email protected] >Subject: [Braillenote] Word files >Hi, >I think Humanware should fix their support of word documents in >general, to even include support for word 2007. >I mean, it can be frustrating when you open a document and the >BrailleNote will sometimes say that the data is invalid and you >never know which file this will happen on. >Alana >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
