This problem, however, is a major drawback, I have it every time I open any
.doc or .rtf file, not just occasionally. I have spoken to humanware many
times, but still nothing is done. It is just a bit frustrating is all when
everything I want to read or edit has to be converted to a .txt or other
file type before the BN will recognise it.
James Scholes
================================================================================
Contact Details:
E-mail/MSN:
[EMAIL PROTECTED]
Skype: james.scholes
Phone: (44)7765365980
Check out my blog at
http://jamesscholes.wordpress.com
And my podcast feed at
http://www.gcast.com/u/jamesscholes/main.xml
--------------------------------------------------
From: "Kevin Chao" <[EMAIL PROTECTED]>
Sent: Tuesday, December 04, 2007 11:16 PM
To: "'Richard Ring'" <[EMAIL PROTECTED]>; "'Alana Jovanovski'"
<[EMAIL PROTECTED]>; <[email protected]>
Subject: RE: [Braillenote] Word files
I am sorry but I do believe that HumanWare is a company that values what
their customers have to say. Again, if there is not a test
situation setup that allows for duplication, the chances of the issue
being reproduced and fixed is slim. I do understand that these
issues are ones that don't occur with a high level of regularity, but once
there has been test situations setup for all of these
situations, then there may come a solution. If HumanWare really didn't
value what their customers had to say, there wouldn't be the
KeySoft 7.5. Build 18 and 20 that fixed the email and translation issue
and Build 27 that fully supports KeySync with many
enhancements made to KeySync.
Kevin
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Ring
Sent: Tuesday, December 04, 2007 3:05 PM
To: Alana Jovanovski; [email protected]
Subject: RE: [Braillenote] Word files
Hi:
We've been complaining about this for years. Unfortunately, HumanWare
does not seem to be listening.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alana
Jovanovski
Sent: Tuesday, December 04, 2007 4:58 PM
To: [email protected]
Subject: [Braillenote] Word files
Hi,
I think Humanware should fix their support of word documents in
general, to even include support for word 2007.
I mean, it can be frustrating when you open a document and the
BrailleNote will sometimes say that the data is invalid and you
never know which file this will happen on.
Alana
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