Hi Guys, Don and Chris, thanks for the advice about the service rest. I tried it, but unfortunately, the braille display still cannot be turned on. I'm almost positive that the tech support guy I once talked to had me do something after we did a reset. It may very well have been a service reset that we did, but we did something in addition to it because I remember being disappointed right after the reset and him telling me to hold on because we weren't finished yet.
Any other ideas will be greatly appreciated. I guess if we can't come up with anything I'll call tech support on Monday. Thanks. Lauren ________________________________________ From: Chris Hallsworth [[email protected]] Sent: Saturday, February 21, 2009 6:53 PM To: Lauren E. Conner; [email protected] Subject: Re: [Braillenote] restoring braille display functioining Lauren, try a service reset if you have a BrailleNote mPower. -- Chris Hallsworth e-mail: [email protected] MSN: [email protected] Skype: chrishallsworth7266 ----- Original Message ----- From: "Lauren E. Conner" <[email protected]> To: <[email protected]> Sent: Saturday, February 21, 2009 11:44 PM Subject: [Braillenote] restoring braille display functioining Hi List, I was just working on my Braille Note a minute ago, when the braille display suddenly stopped working. When I tried the command to turn it back on (space and the far right thumb key), it says "the braille display is not operating." This happened to me once before and a Humanware tech support guy talked me thru a reset and an additional command that restored the braille display. But I can't remember what we did and it's the weekend so I can't get tech support. Can anybody help me get the braille display turned back on? Thanks so much for your help. Lauren ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
