Hi List, Well, I wanted to let everyone know that I called tech support this morning, so the issue of restoring the braille display has been resolved. They told me the braille note needed to come in for repairs.
They did, however, give me one strategy to try before making that determination. It was quite similar to what some of you ave already suggested. Some of you have given me a specific file in the dictionaries folder to erase and then do an immediate standard reset. Tech support's variation on this was to erase the entire dictionaries folder and then immediately do a standard reset. Doing it their way, when the braille note came back up, I had to reset some of my braille display options, such a preferred grade of braille. Unfortunately, this strategy didn't work for me. I don't know that doing it their way is any different from deleting the file you guys mentioned and reseting, but since that's what they told me, I thought I'd pass it on. Maybe it can help somebody on the list one day if they have a braille display problem. But all in all, it looks like my braille note is headed to the repair shop for awhile. Though I'll miss having it, I should still be able to access you guys by email thru a computer. You've offered some great suggestions, and I can't thank you enough for trying to help me. I hope I'll be able to do the same for some of you in the future. Thanks again. Lauren ________________________________________ From: Michelle [[email protected]] Sent: Sunday, February 22, 2009 11:26 PM To: Lauren E. Conner Subject: re: [Braillenote] restoring braille display functioining hi lauren, >From the main menu press f press e to erase go to the flash disk and go to the dicsionary folder. The file you are going to erase is keysoft-ksaid. Then press the reset button with no keys holding down. I hope I gave you some help. Good luck, >From Michelle. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
