Try the following: From the main menu, go to file manager. Select erase file. When prompted "Erase file from which drive?" select flash disk. When it asks "Erase file from which folder?" select dictionaries. Erase the file keysoft.ksd Then immediately do a standard reset. This will set everything to the factory defaults. On Sun, 22 Feb 2009 00:01:13 +0000, Lauren E. Conner wrote:
>Hi Guys, > >Don and Chris, thanks for the advice about the service rest. I tried it, but >unfortunately, the braille display still cannot be turned on. I'm almost >positive that the tech support guy I once talked to had me do something after >we did a reset. It may very well have been a service reset that we did, but we >did something in addition to it because I remember being disappointed right >after the reset and him telling me to hold on because we weren't finished yet. > >Any other ideas will be greatly appreciated. I guess if we can't come up with >anything I'll call tech support on Monday. > >Thanks. > >Lauren >________________________________________ >From: Chris Hallsworth [[email protected]] >Sent: Saturday, February 21, 2009 6:53 PM >To: Lauren E. Conner; [email protected] >Subject: Re: [Braillenote] restoring braille display functioining > >Lauren, try a service reset if you have a BrailleNote mPower. > >-- >Chris Hallsworth >e-mail: [email protected] >MSN: [email protected] >Skype: chrishallsworth7266 >----- Original Message ----- >From: "Lauren E. Conner" <[email protected]> >To: <[email protected]> >Sent: Saturday, February 21, 2009 11:44 PM >Subject: [Braillenote] restoring braille display functioining > > >Hi List, > >I was just working on my Braille Note a minute ago, when the braille display >suddenly stopped working. When I tried the command to turn it back on (space >and the far right thumb key), it says "the braille display is not >operating." This happened to me once before and a Humanware tech support guy >talked me thru a reset and an additional command that restored the braille >display. But I can't remember what we did and it's the weekend so I can't >get tech support. Can anybody help me get the braille display turned back >on? > >Thanks so much for your help. > >Lauren > >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. > >To leave the BrailleNote list, send a blank message to >[email protected] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > > >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. > >To leave the BrailleNote list, send a blank message to >[email protected] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote
___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
