Hi, Four years old... That's quite an old unit - no wonder hardware was giving you problems. Sorry to hear about that. Personally, I recommend replacing the battery in about every two years to avoid this problem and to check the power usage regularly via Support Information Mode. Cheers, Joseph
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Linda Adams Sent: Friday, December 10, 2010 7:17 AM To: [email protected] Subject: [Braillenote] More BrailleNote Misery Hi, everyone. Thank you for being so responsive to my adapter problem. I called Humanware's technical support this morning and found out that because I had purchased a four-year-old mPower and had no idea of its battery care history by its previous owner, the battery might be old enough to be on what is called a trickle charge. I was told to turn on the BrailleNote and press space with O for the Options menu, then S with space for the power status. When I did this, the power was so low that it wouldn't show me the status of whether my machine was on fast charge or trickle charge. I was to unplug the adapter after ten minutes, then plug it in again to get it back on fast charge, but the power was so low that the BrailleNote didn't show me the status message. It seemed that it was starting to feel a little warm now. I will let you know if it was able to be revived. If its charge doesn't become normal, I will have to send the unit in to pay for two upgrades and a new battery. Word to anyone with a small budget wanting to buy used equipment: Only buy it factory refurbished, not from individuals or even from an adaptive equipment store for the blind as I did. Linda Adams ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
