Okay everyone, I have just emailed support asking for clarification and suggesting that an explanation be put out on the list and the Newswire. It is night here, so I do not expect a response until tomorrow, but I will let you all know what I hear when I get something.
For Peter, I also asked if the upgrade could/should be downloaded by an Apex over wifi, dsl, or not at all. On 2/10/11, peter greco <[email protected]> wrote: > Good comment Peggy > If Alex missed it or wasn't so aware of it what chance have we > mere mortals?? > Peter > > ----- Original Message ----- > From: "Peggy Kern" <[email protected] > To: "BrailleNote" <[email protected] > Date sent: Thu, 10 Feb 2011 19:08:05 -0800 > Subject: Re: [Braillenote] License site, what a pain! > > I didn't get to hear it, and I imagine a lot of people didn't. > Why wouldn't > they get the word out to the most people possible by putting it > in their > e-mail newsletters and announcements? <sigh > > Peggy > > > > -------------------------------------------------- > From: "olivia" <[email protected] > Sent: Thursday, February 10, 2011 7:03 PM > To: "Peggy Kern" <[email protected]>; > <[email protected] > Subject: Re: [Braillenote] License site, what a pain! > > If you heard the Keysoft 9.1 presentation, they did mention it. > > ----- Original Message ----- > From: "Peggy Kern" <[email protected] > To: "BrailleNote" <[email protected] > Date sent: Thu, 10 Feb 2011 18:56:09 -0800 > Subject: Re: [Braillenote] License site, what a pain! > > Had you heard anything in past messages about registration being > required? > This was news to me. I wonder if they think that we all buy new > products > from them so often that of course we all knew about this new > licensing > thing! I'm not meaning to be rude, but it just seems that if > something so > major is going to be released, and there's going to be such a > major change > in the way files are obtained to get this product, the customers > should be > made aware of it. I'm really hoping there's some other > explanation than > lack of communication to the customers. Maybe the website is > having > issues > because of the number of hits? But it seems that other > companies, when > releasing something new, are on the lists answering questions > and offering > help. > > Okay, I'll get off my soapbox for the moment and find something > else to do > while I wait and see how this all plays out. > > Peggy > > -------------------------------------------------- > From: "peter greco" <[email protected] > Sent: Thursday, February 10, 2011 6:40 PM > To: "Peggy Kern" <[email protected]>; > <[email protected] > Subject: re: [Braillenote] License site, what a pain! > > Peggy, got the same thing! > Peter > > ----- Original Message ----- > From: "Peggy Kern" <[email protected] > To: "BrailleNote" <[email protected] > Date sent: Thu, 10 Feb 2011 18:18:39 -0800 > Subject: [Braillenote] License site, what a pain! > > Hi, guys. I tried to log into the license site to get my > product key, and > I was told that Humanware has to validate my registration, and > that I'll > receive an e-mail or some such thing. Humph! Maybe I used > another e-mail > address with them? Guess I'll try it with my other e-mail > address and see > if it recognizes that. Why don't they just have an automated > message be > sent to the address with a link to click to reply? I want the > upgrade! > > Okay, off to check this e-mail address one more time, then I'll > try my > other one and see if it recognizes that. > > Peggy > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
