Hi all, I have a BN QT Apex running keysoft 9 0 2 built 756, I haven't had time to upgrade to the latest version yet. Last night before I went to sleep I put the Apex on to charge however when I woke up this morning it was still at 0%. The adaptor was working fine because the Apex said it was on and I checked that it wasn't loose anywhere. I decided to try taking out the battery, when I put the battery back in and checked the level it was up to 90% however when putting it back in the case the Apex reset itselve a couple of times even though it was off and when I next checked the level it was back to 0%. I have tried restting it just with the reset button and it has gone through the memory scan but it is still at 0%. I left it on charge and turned off while I went and had lunch but it is still at 0% after about an hour of leaving it totally alone. I have removed the battery once again and got a sighted person who knows what they are doing to check the battery and Apex connections and they are all fine as far as he can see.
I have had this ongoing issue with the Apex that when I pick it up some times it will reset itself and this doesn't matter how much battery it has, It even happens when it is in my bag on the way to work and I am very careful with it. In fact last night before going to bed I picked up the Apex from my seat in the living room and as soon as I picked it up I heard the beep of it resetting, as I was carrying to my room I heard it beep a couple of other times, it was turn off this whole time. I am hoping someone might be able to suggest what might be wrong with this and be able to fix it myself because I don't really want to send it off to humanware at this time of the year because who knows when they will be able to fix it. I am also going to send a message to my local humanware person hoping he is still checking his emails even though he is on holidays. Hope to hear from you soon, >From Shaz. BN QT Apex and PK user. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
