It restarts all the hardware. 

Aleeha 

On Jun 5, 2012, at 3:57 PM, Jessica Brown <[email protected]> wrote:

> What is a hardware reset?
> 
> On 6/5/12, Aleeha Dudley <[email protected]> wrote:
>> Hi Lucy,
>> My bn did this about a year ago and the only way to fix it was to send it
>> in. I could also suggest a hardware reset if it is an Apex, but you should
>> really only do that if advised by an HW tech support rep.
>> 
>> Aleeha
>> 
>> On Jun 5, 2012, at 11:29 AM, Lucy Sirianni <[email protected]>
>> wrote:
>> 
>>> Hello all,
>>> 
>>> I am having problems with both my "next" thumb-key (the one to the far
>>> right according to the standard setting) and my cursor.  My BrailleNote
>>> (an Apex BT running Keysoft 9.2) seems to think that the "next" thumb-key
>>> is being pressed when it's not.  It will click on links, move forward in
>>> lists or documents, and make the beeping noise made when the end of a
>>> document has been reached, etc, without being touched at all or appearing
>>> to be physically stuck.  Additionally, my cursor keeps jumping to a
>>> particular cell (the eleventh).  Can anyone explain why what I've
>>> described might be happening or, more importantly, what I can do to solve
>>> either or both of these problems?
>>> 
>>> Thanks very much!
>>> 
>>> Lucy
>>> 
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>> 
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