Ben, thanks for copying me in on this.

Herman, I'm sorry about the delay.

I have been out of town since Thursday afternoon in are with limited cell
coverage and no internet so that is why I did not respond to this until
today.

The parts are going out today.

I checked our parts bin and all high limits in it are perfectly normal.  So
this is pretty strange and I very much would like to hunt down the error in
our parts department.  Can you please send me a picture of the part you
received?

Thanks very much.

Todd Salzman
Whole Latte Love


On Fri, Oct 2, 2015 at 11:56 AM, Benjamin McCafferty <[email protected]>
wrote:

> Copying Todd.
> best,
> bmc
>
> Sent from my apple IIe
>
> On Oct 2, 2015, at 07:16, herman dickens <[email protected]> wrote:
>
> Just wanted to bring everybody up to speed. I ordered the switches on aug
> 28, WLL said they had them in stock and would ship them right out.A week
> goes past and nothing. I called them back and they had one digit off on my
> cc so they didn't ship, or call! I got the parts ordered and when they came
> in both switches were bad. I noticed my old limit switch had a hole in the
> top instead of a button so I used a paper clip to reset it, should have
> done that in the beginning, and everything has worked fine since then.I
> emailed WLL about the parts on 9/11 and didn't get a reply until the 14th.
> Maggie asked for a picture of the old limit switch and said it was very
> unusual to have 2 bad switches. I sent her the picture that day and didn't
> get a reply. I have sent 4 additional replies, each on a few days apart and
> still have not had a reply from WLL. I'm hoping Todd will see this and
> respond.
> Herman
>
> On Fri, Aug 28, 2015 at 1:57 PM, herman dickens <[email protected]>
> wrote:
>
>> Thanks again.Parts were in stock and should ship today. Should have them
>> monday or tuesday.
>> Herman
>>
>> On Fri, Aug 28, 2015 at 11:52 AM, Benjamin McCafferty <[email protected]>
>> wrote:
>>
>>> Hey Herman!  WLL has them, here's the part number:
>>>
>>> EX10200110
>>> Best,
>>> bmc
>>>
>>>
>>>
>>> Sent from my apple IIe
>>>
>>> On Aug 28, 2015, at 08:43, herman dickens <[email protected]>
>>> wrote:
>>>
>>> Hi all. There's a reset switch on top of the steam boiler with a little
>>> red button. My switch is broken. Does anyone have the part number? Does
>>> someone keep the parts in stock? Thanks
>>> Herman
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Brewtus" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email protected].
>>> To post to this group, send email to [email protected].
>>> Visit this group at http://groups.google.com/group/brewtus.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Brewtus" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email protected].
>>> To post to this group, send email to [email protected].
>>> Visit this group at http://groups.google.com/group/brewtus.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>
> --
> You received this message because you are subscribed to the Google Groups
> "Brewtus" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> To post to this group, send email to [email protected].
> Visit this group at http://groups.google.com/group/brewtus.
> For more options, visit https://groups.google.com/d/optout.
>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Brewtus" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/brewtus.
For more options, visit https://groups.google.com/d/optout.

Reply via email to