Will do.

On Mon, Oct 5, 2015 at 12:52 PM, Ben McCafferty <[email protected]> wrote:

> That all makes sense. Keep us posted!
> Best,
> bmc
>
> Sent from my iPhone
>
> On Oct 5, 2015, at 09:11, herman dickens <[email protected]> wrote:
>
> Thanks for the info. According to the controller it never goes beyond 96
> and it's set for 94. I replaced the controller a few years ago and it shows
> the overshoot that the original didn't. I haven't had the steam relief or
>  the one on the boiler pop. I know the steam is stopping where it's set but
> that would probably  be more a function of the pressurestat anyway. I'll
> keep my eye on it though. I have it all on a timer. It comes on at 4 am and
> turns off at 8 pm. that way anytime I want to use it I have it available.
> Hopefully Todd will be able to tell whats wrong with the switches I am
> returning. I knew that if I tied the two wires together everything heat up
> so my old switch could still be "frozen" closed.
>
> On Mon, Oct 5, 2015 at 11:49 AM, Benjamin McCafferty <[email protected]>
> wrote:
>
>> Hey Herman,
>> You may recall I went through a bunch of gyrations with my B2 this
>> summer, including these switches. My machine is of similar vintage to
>> yours, maybe one or two years newer. I wanted to mention that the over
>> limit switch probably is supposed to have the red plastic button in the
>> middle where the hole is. In my case, that plastic had become extremely
>> brittle and when I touched it it turned to dust.  Like you, I used a
>> paperclip to try to reset it, and was greeted with a pretty significant
>> spark and it tripped my arc fault breaker. In your case, it makes me wonder
>> whether the over limit switch that you have is perhaps malfunctioning, i.e.
>> the points are welded together or something like that after you reset it.
>> This would essentially render the switch inoperable and its protection
>> would no longer be there. No clue really, just thinking out loud and wanted
>> to mention this in case you are in an unsafe situation now that everything
>> is "working normally" again.  My thinking goes something like this: your
>> old switch tripped because of overheat or perhaps overcurrent, when you put
>> in the new ones, whatever the fault is burned them out right away, when you
>> reset the old one perhaps it fused and is not showing the symptom that it
>> should. Again, just a guess but might be worth checking into.I believe you
>> should have line voltage across that switch so you could always check with
>> a multimeter on the two wires without the switch in place.  Perhaps check
>> temperature on the boilers also, since that is what this which protects
>> against.  I would also look at the wires to and from the switches to be
>> sure they haven't vibrated through their insulation and causing a ground
>> fault.
>> I will say that my scenario seems unlikely, because I think if you were
>> over temperature you would probably be also overpressure and causing your
>> pressure blowoff to trip on the top of the steam boiler.
>> Really curious to see how it goes, and talk soon.
>> Best,
>> bmc
>>
>> Sent from my apple IIe
>>
>> On Oct 5, 2015, at 07:56, Todd Salzman <[email protected]> wrote:
>>
>> If they tripped within a couple of minutes the boiler never had a chance
>> to get hot enough to make them trip due to temperature.
>>
>> Yes, if you can send them to me that would be great.
>>
>> Please send them to:
>>
>> Whole Latte Love
>> Todd Salzman:  Personal No RMA
>> 100 Ajax Rd
>> Rochester, NY 14624
>>
>> Include a note with it and reference order number: 1619628
>>
>> Thanks
>>
>> Todd
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Oct 5, 2015 at 10:48 AM, herman dickens <[email protected]>
>> wrote:
>>
>>> How long after the machine was turned on did it trip? Within a couple of
>>> minutes
>>> Did you see what the steam pressure gauge was when it tripped? I'm sorry
>>> but I didn't
>>> Was the machine making any strange sounds? No strange sounds
>>> Was there anything else unusual about the way the machine was acting?
>>> There was a burning smell. I at first thought that my controller was
>>> burning up.
>>>
>>> How old is the machine and which version? It was one of the very first
>>> BII's It was ordered in November of 2005 so it's almost 10 years old.
>>>
>>> If you like I could send the two that I have back and you could check
>>> them also before you send the new ones out. I'm in no rush since it's all
>>> running fine now. If you want me to send them back give me the shipping
>>> address and I'll try to get them in the mail today.
>>> Herman
>>>
>>>
>>> On Mon, Oct 5, 2015 at 10:43 AM, Todd Salzman <[email protected]>
>>> wrote:
>>>
>>>> Hmmmm. The two we sent you are brand new, are the correct part and we
>>>> have not had any complaints about them being bad. To have two be defective
>>>> would be really strange.
>>>>
>>>> How long after the machine was turned on did it trip?
>>>> Did you see what the steam pressure gauge was when it tripped?
>>>> Was the machine making any strange sounds?
>>>> Was there anything else unusual about the way the machine was acting?
>>>>
>>>> How old is the machine and which version?
>>>>
>>>>
>>>> I am going to hold up your shipment and test the two I am going to send
>>>> you for a couple of days in a brand new machine that we are prepping. This
>>>> way I will know for sure that these two are fine and that may help us
>>>> diagnose the problem if they do trip when you get them.
>>>>
>>>> Thanks
>>>>
>>>> Todd
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Oct 5, 2015 at 10:28 AM, herman dickens <
>>>> [email protected]> wrote:
>>>>
>>>>>
>>>>> <IMG_20150914_172313914.jpg><IMG_20151005_101828584.jpg><IMG_20151005_101901078.jpg>The
>>>>> This is what I received. I put the first one in and the boiler started
>>>>> heating and it popped. When I reset it the boiler didn't heat. The second
>>>>> one did the same thing. Both times there was a burning smell. Then I 
>>>>> looked
>>>>> at the old switch and realized there was a hole in it so I pushed a paper
>>>>> clip in and it clicked. I put it back in and it's been working fine since
>>>>> then. The old one in the pic is the original limit switch that I reset
>>>>> through the hole in the top. Thanks
>>>>> Herman
>>>>>
>>>>> On Mon, Oct 5, 2015 at 10:11 AM, Todd Salzman <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> Ben, thanks for copying me in on this.
>>>>>>
>>>>>> Herman, I'm sorry about the delay.
>>>>>>
>>>>>> I have been out of town since Thursday afternoon in are with limited
>>>>>> cell coverage and no internet so that is why I did not respond to this
>>>>>> until today.
>>>>>>
>>>>>> The parts are going out today.
>>>>>>
>>>>>> I checked our parts bin and all high limits in it are perfectly
>>>>>> normal.  So this is pretty strange and I very much would like to hunt 
>>>>>> down
>>>>>> the error in our parts department.  Can you please send me a picture of 
>>>>>> the
>>>>>> part you received?
>>>>>>
>>>>>> Thanks very much.
>>>>>>
>>>>>> Todd Salzman
>>>>>> Whole Latte Love
>>>>>>
>>>>>>
>>>>>> On Fri, Oct 2, 2015 at 11:56 AM, Benjamin McCafferty <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>>> Copying Todd.
>>>>>>> best,
>>>>>>> bmc
>>>>>>>
>>>>>>> Sent from my apple IIe
>>>>>>>
>>>>>>> On Oct 2, 2015, at 07:16, herman dickens <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Just wanted to bring everybody up to speed. I ordered the switches
>>>>>>> on aug 28, WLL said they had them in stock and would ship them right 
>>>>>>> out.A
>>>>>>> week goes past and nothing. I called them back and they had one digit 
>>>>>>> off
>>>>>>> on my cc so they didn't ship, or call! I got the parts ordered and when
>>>>>>> they came in both switches were bad. I noticed my old limit switch had a
>>>>>>> hole in the top instead of a button so I used a paper clip to reset it,
>>>>>>> should have done that in the beginning, and everything has worked fine
>>>>>>> since then.I emailed WLL about the parts on 9/11 and didn't get a reply
>>>>>>> until the 14th. Maggie asked for a picture of the old limit switch and 
>>>>>>> said
>>>>>>> it was very unusual to have 2 bad switches. I sent her the picture that 
>>>>>>> day
>>>>>>> and didn't get a reply. I have sent 4 additional replies, each on a few
>>>>>>> days apart and still have not had a reply from WLL. I'm hoping Todd will
>>>>>>> see this and respond.
>>>>>>> Herman
>>>>>>>
>>>>>>> On Fri, Aug 28, 2015 at 1:57 PM, herman dickens <
>>>>>>> [email protected]> wrote:
>>>>>>>
>>>>>>>> Thanks again.Parts were in stock and should ship today. Should have
>>>>>>>> them monday or tuesday.
>>>>>>>> Herman
>>>>>>>>
>>>>>>>> On Fri, Aug 28, 2015 at 11:52 AM, Benjamin McCafferty <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> Hey Herman!  WLL has them, here's the part number:
>>>>>>>>>
>>>>>>>>> EX10200110
>>>>>>>>> Best,
>>>>>>>>> bmc
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Sent from my apple IIe
>>>>>>>>>
>>>>>>>>> On Aug 28, 2015, at 08:43, herman dickens <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> Hi all. There's a reset switch on top of the steam boiler with a
>>>>>>>>> little red button. My switch is broken. Does anyone have the part 
>>>>>>>>> number?
>>>>>>>>> Does someone keep the parts in stock? Thanks
>>>>>>>>> Herman
>>>>>>>>>
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