See, now if I were you, I would take your sales stats, call Dell customer service, ask to speak to a sales supervisor that SPEAKS ENGLISH CLEARLY and give them one more shot. Don't settle for a rep that makes you angry. There's no reason for you too. The minute you don't like dealing with them, ask for another rep. It is your right as a customer.
I'll never give up Dell's service and support. We have Next Business Day support on our 3 primary machines (laptops and a server) and I consider it gold. We've had a screen replaced (our fault), a motherboard replaced (machine was shipped with a fault - they corrected it the next day), and the bottom casing replaced on Phil's laptop because he broke the thingie that keeps the battery in (2 weeks ago). All on-site. I love that. Whatever company you end up with - I hope they have the same level of support. Cheers, Erika ##| -----Original Message----- ##| From: Paul Vernon ##| ##| Anyway, over the last 5 years, DELL have has about �150,000 ##| (@ $290,000) of business put their way ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:148513 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
