I'll be honest; the simple fact that you guys are on this list and respond
in such a manner really makes me happy.

Most companies today don't give 2 shits about customer service anymore.
It's a lost damn art.

You should square this guy away.

> -----Original Message-----
> From: Jamie Price [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, December 13, 2006 9:01 AM
> To: CF-Community
> Subject: Re: HostMySite - Going/Gone Down Hill?
> 
> > I have been using HostMySite since they first launched and it seems
> > their service and support has gone down hill  as of late, big time!
> > Anyone else use them?  I have shared hosting accounts as well as I
> > work with a guy who has a couple dedicated servers.... one problem
> > after another with the dedicated boxes... surprisingly, the shared
> > hosting accounts have next to no problems.
> 
> *DISCLAIMER - I am a Senior Technician & Dedicated Sales Rep at
> HostMySite.com*
> 
>   That is pretty shocking, seeing as the Dedicated boxes are dedicated to
> your own sites and as such there is little on the HMS network that can
> cause problems with them.  Shared sites, on the other hand - especially
> those running CF, can be very tricky to diagnose because 9 times out of 10
> it's a client coding issue and there are a fair number of clients to
> choose from here.
> 
>   There was another thread to this effect on our own forums where a few
> lengthy responses made for some good reading.  Instead of cross-posting it
> here I'll just link to it:
> 
> http://forums.hostmysite.com/about2176.html
> 
>   Granted this is on our own forums, but as one of the moderators I can
> assure you that we don't simply remove posts that we don't like as some
> others may be tempted to do.  What you see there is the actual discussion,
> with nothing removed.
> 
> 
> 

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