You didnt escalate the call to a manager or someone higher up?

You should at least write a letter. Companies like Expedia count on people
to decide it is too much hassle to keep going up the ladder ....

On Tue, May 26, 2009 at 8:17 PM, Robert Munn <[email protected]> wrote:

>
> I am very annoyed, Expedia sucks:
>
>
> http://blog.emergentpath.com/index.cfm/2009/5/26/Expedia-Fails-the-Customer-Service-Test
>
>
> 

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