On Tue, May 26, 2009 at 6:19 PM, Erika L. Rich <[email protected]> wrote:

>
> You didnt escalate the call to a manager or someone higher up?
>
> You should at least write a letter. Companies like Expedia count on people
> to decide it is too much hassle to keep going up the ladder ....
>


Yes I did, same bullshit with a lighter touch. Sounds like their call center
is outsourced, I'm guessing to the Philippines.  Odds of them actually
helping resolving that kind of an issue: 0.


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