We're talking almost $200, but they're now talking a $300 additional fee for early closing despite us having the account since at least 2000. No fax logs, no physical confirmation, nothing other than the original fax. The more we ask card services about this, the more they're layering stuff on us. I'm thinking that just taking the rating hit might be a good idea. That and being vindictive on them for their BS. How many times have we been asked for a good CC processing company on the lists? How much business have we pushed their way?
> I suppose my quick answer is "It depends on how much money we're talking > about." Does the fax machine in question have a fax log, and can you prove > you sent a fax to their fax number on a given day/time? > > > -----Original Message----- > > From: Michael Dinowitz [mailto:[EMAIL PROTECTED] > > Sent: Friday, August 29, 2003 12:13 PM > > To: CF-Community > > Subject: card services > > > > > > OK, here's the situation. We had a card services account for > > selling the Fusebox > > book. We canceled it in June with a phone call and a fax. They > > say they never > > got the fax and kept charging us till they closed the account in > > August. Now > > they're after us for money and we're disputing it based on our > > 'claim' of a fax > > in June. > > Should we just suck it up and pay or fight? > > > > If we pay, I'm going to blast their asses across the net for > > their poor service > > practices. Yes, I'm pissed. > > > > Michael Dinowitz > > Finding technical solutions to the problems you didn't know you had yet > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/lists.cfm?link=t:5 Subscription: http://www.houseoffusion.com/lists.cfm?link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm
