If I were in your place, I would probably fight it.

That being said, I've fought lots of things in my life, and almost always
end up regretting it in the end.

j

> -----Original Message-----
> From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
> Sent: Friday, August 29, 2003 12:25 PM
> To: CF-Community
> Subject: Re: card services
>
>
> We're talking almost $200, but they're now talking a $300
> additional fee for
> early closing despite us having the account since at least 2000.
> No fax logs, no physical confirmation, nothing other than the
> original fax. The
> more we ask card services about this, the more they're layering
> stuff on us. I'm
> thinking that just taking the rating hit might be a good idea.
> That and being
> vindictive on them for their BS.
> How many times have we been asked for a good CC processing
> company on the lists?
> How much business have we pushed their way?
>
>
> > I suppose my quick answer is "It depends on how much money we're talking
> > about."  Does the fax machine in question have a fax log, and
> can you prove
> > you sent a fax to their fax number on a given day/time?
> >
> > > -----Original Message-----
> > > From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
> > > Sent: Friday, August 29, 2003 12:13 PM
> > > To: CF-Community
> > > Subject: card services
> > >
> > >
> > > OK, here's the situation. We had a card services account for
> > > selling the Fusebox
> > > book. We canceled it in June with a phone call and a fax. They
> > > say they never
> > > got the fax and kept charging us till they closed the account in
> > > August. Now
> > > they're after us for money and we're disputing it based on our
> > > 'claim' of a fax
> > > in June.
> > > Should we just suck it up and pay or fight?
> > >
> > > If we pay, I'm going to blast their asses across the net for
> > > their poor service
> > > practices. Yes, I'm pissed.
> > >
> > > Michael Dinowitz
> > > Finding technical solutions to the problems you didn't know
> you had yet
> > >
> > >
> >
> 
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